Support Worker Personal

PROFESSIONAL SUMMARY

Compassionate and dedicated Personal Support Worker (PSW) with hands-on experience delivering high-quality care to individuals with disabilities and older adults in home and long-term care settings. Skilled in promoting dignity, independence, and well-being through empathetic care and strong interpersonal communication. Committed to ensuring safety, comfort, and respect for every client while supporting multidisciplinary care teams.

CERTIFICATIONS & QUALIFICATIONS

● Personal Support Worker Certificate -- date — 06-12-2025

● Diploma in Caregiving – Alison --- date — 06-09-2024

● G2 Driver’s License -- date –05-28-2025

● Gentle Persuasive Approach (GPA) – AGE— 02-10-2025

● First Aid/CPR Basic Life Support (BLS) WHMIS AODA Florence Academy Certifications:

● Medication Administration: 06-03-2023

● Moving and Handling Theory: Date- 06-02-2023

● Fire Safety (E-learning): 06-03-2023

● First Aid & Basic Life Support 06-03-2023/06-01-2023 (E-learning)

● Falls & Fracture Prevention: 06-05-2023

● Equality, Diversity, and LGBTQ+ Awareness: 06-02-2023

● Bed Rail Safety (Bitesize): 06-04-2023

● Allergens Awareness (Bitesize): 06-04-2023

KEY SKILLS

● Compassionate personal care & hygiene assistance

● Excellent verbal and written communication

● Knowledge of disability rights & advocacy

● Safe transfer/mobility assistance and behavioral support

● Accurate documentation & confidentiality adherence

● Cultural competence & respect for diversity

● Collaborative team approach

● Organized, reliable, and task-focused

● Meal preparation & household safety

EXPERIENCE & RESPONSIBILITIES

● Supported clients with activities of daily living (ADLs) including hygiene, dressing, and mobility

● Provided emotional support and companionship to promote mental well-being

● Followed and contributed to individualized care plans in coordination with healthcare providers

● Documented client progress and concerns accurately for care team review

● Promoted participation in community programs, appointments, and personal goals

● Managed household duties such as cleaning, cooking, and ensuring a safe environment

● Monitored medication routines and supported healthcare compliance

● Applied de-escalation and gentle persuasive approaches in behavior management

● Complied with infection prevention and health & safety guidelines

● Participated in ongoing training and professional development WORK EXPERIENCE,

VOLUNTEER & PLACEMENT

Placement

● Willow Estate Long-Term Care, Aurora Estate

Personal Support Worker Student – April 2025 – June 2025 Assisted residents with ADLs and supported licensed staff in care delivery Documented daily activities and changes in condition Applied best practices in dementia care and mobility support Volunteer Roles

● Bethel Community Outreach Food Bank

Volunteer – September 2025 – Present

Sorting, boxing, and quality control of donated food items

● Toronto People with AIDS Foundation (PWA)

Volunteer – February 2025 – April 2025

Assisted in meal preparation and organization of essential market goods

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