Operations Manager Account Management

BRADY CASTILLE BSN

*** ******** **** #**, *********, Louisiana, 70518, US 337-***-**** ***********@*****.*** Strong motivation combined with outstanding interpersonal, communication, and team-building abilities. Dedicated to providing high-quality services and products. Customer-focused leader looking for a position as an assistant or operations manager. Proven performer who can increase and retain long-term customers by leveraging superior communication and relationship-building skills. Team player who is self-directed and motivated and can work independently. Team player with experience ensuring that employees complete tasks in a timely and efficient manner. Account management

Client Development

Oral and written communication

Sale expertise

Converting leads

Strategic planning

Trained in consumer marketing

Nursing Practice - Bachelor of Science 1996

University of Louisiana at Monroe Monroe, LA

Overall GPA 3.18

member of Registars committee

class representative 4 semesters

Professional Sales Representative December, 2011 to April, 2020 Transamerica Cedar Rapids, IA

Exceeded my monthly quota by 115% and increased sales to $400K in three months, earning the title of top representative in the region. Mentored and promoted high-achieving sales and account management employees to help the company grow by filling leadership positions with qualified employees. Assisted with hiring sales representatives over a 5 year period. Hired, supervised, and coached 28 employees on sales strategies to maximize performance. Kept track of the performance of the sales team, analyzed sales data, and reported findings to the area managers. Asked appropriate open-ended questions to discover prospects' needs and requirements. Long-term relationships with policyholders and small businesses were developed and maintained by me. Conducted research and created custom service proposals for clients. Claims Adjuster April, 2021 to Present

The Best Claims Solutions Phoenix, AZ

Verified insurance claims and calculated a fair settlement amount. Reduced loss ratios by processing claims in a fair and timely manner. Followed company and insurance client guidelines in claim processes, estimate writing, and claim closures. Verified insurance claims and calculated a fair settlement amount. Analyzed the data gathered during the investigation and wrote a report with my findings and recommendations. Looked over the collection files to see what the next steps were in the collection process. Made a proposal

Streamlined the process.

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Contact this candidate