Takia Wright
Birmingham, AL ***** 617-***-**** ************@*****.***
Professional Summary
A meticulous administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Work History
Central Operations Coordinator 10/2024 – Current
Satellites Unlimited – Birmingham, AL
·Successfully navigates multifaceted responsibilities within high-pressure settings, guaranteeing both efficiency and precision.
·Demonstrates exceptional organizational abilities and prioritizes tasks under deadlines, leading to timely completion and optimal outcomes.
·Cultivates positive professional rapport, contributing to the achievement of collective team goals.
·Possesses a diverse skillset and exercises patience and empathy.
·Maintains exemplary attendance records and punctuality, reflecting unwavering dependability.
·Informs management of emergencies or potential issues, facilitating mitigation strategies.
·Maintains consistent and transparent communication with technicians, ensuring effective coordination.
·Oversees daily logistical planning and assigns orders strategically to technicians, maximizing operational effectiveness
·Tracks and monitors logistical routes and provides timely updates on customer arrival status.
·Resolves complex client issues with discretion and efficacy.
·Completes delegated tasks and projects with meticulous thoroughness and attention to detail.
·Guarantees that all communication is aligned with the organization’s fundamental principles.
Dispatch-Scheduler 10/2023 – 10/2024
Security Engineers, Inc. – Birmingham, AL
·Supervise large-scale scheduling operations, overseeing the coordination of more than 500 security personnel.
·Allocate staff strategically to assigned posts and administer redeployment procedures to manage absences.
·Employ digital communication platforms for the distribution of scheduling information.
·Enforce policies to regulate overtime expenditure.
·Process and resolve schedule adjustments and client inquiries efficiently.
·Maintain meticulous records within automated resource management databases.
·Gather, record, and finalize daily shift reports.
·Conduct remote surveillance using CCTV camera systems at 18 locations to enforce compliance and safety standards.
Operations Assistant 1 04/2022 – 09/2023
Chesapeake Utilities – West Palm Beach, FL
·Execute daily preparation, scheduling, and assignment of work orders for technicians.
·Manage the processing and distribution of completed work orders to relevant departments.
·Maintain ECIS records and required spreadsheets, ensuring data currency.
·Facilitate the expedited processing and forwarding of EMER/LEAKS reports and correspondence.
·Process invoices, bills, and procurement requisitions
·Conduct verification of incoming orders to ensure accurate inventory control.
Administrative Assistant 09/2020 - 05/2022
Southeast Connections – West Palm Beach, FL
·Administered new employee onboarding procedures, encompassing I-9 verification, background and drug screening, and online application management.
·Oversaw mail operations for various documents and maintain detailed records.
·Supervised office supply inventory management and acquisition; executed package preparation and dispatch.
·Generated official documents and correspondence and developed, revised, and administered spreadsheets.
·Interpreted blueprints to compile data for supervisory personnel.
·Initiated, renewed, and maintained utility locate tickets to authorize excavation projects.
Administrative Assistant 04/2012 - 08/2020
Delta Air Lines, Inc – West Palm Beach, FL
·Successfully performed complex secretarial and administrative duties for senior management.
·Orchestrated comprehensive employee onboarding, including new hire documentation, I-9 verification, fingerprinting, security credential issuance, training administration, and renewals.
·Maintained compliance for over 75 personnel with Department of Homeland Security background check mandates.
·Conducted annual audits of employee records.
·Assisted in the creation, implementation, and supervision of internal business systems and processes to facilitate managerial updates.
·Compiled and disseminated operational efficiency metrics, guaranteeing precision and prompt completion.
·Administered multiple facets of the order-to-pay cycle, encompassing accounting functions, vendor payments, travel arrangements, expense report processing, and vendor relationship management.
·Served as the primary administrative liaison for internal and external parties regarding station administrative protocols.
Education
Specialist Diploma: Airline/Travel 02/2012
International Air And Hospitality Academy - Vancouver, WA
Skills
●Office/Google Sheets/Chat
●Maximo/I Shop/Webvision
●Expense reporting/Purchasing Request
●Dig Safe Ticket, Travel coordination
●MPS/SAP/E-CIS
●CCTV/Samsara/Oracle
●Payroll/Invoice Works
●ShareFile/Calendar