Human Resource Operations Manager
Resume:
Mohammed Nabeel Mustafa
** *****’ Experience
Contact Number:
+962-*-******** - Jordan
+965-******** - Kuwait
E-mail:
*********@*******.***
Linked in Profile:
hhttps://www.linkedin.com/in/mohammed-mustafa-20594412 Address:
Kuwait -Salmiya
Jordan -Amman
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HR Operations Manager
Mohammed N. Mustafa
Mobile: +962-**-**-***-** Current Address: Kuwait,
Email: *********@*******.*** Nationality & Status: Jordanian, Married Date of Birth: August 3rd. 1978 – Kuwait Saudi, Kuwait & Jordanian Driving Licenses CAREER SUMMARY
With over 20 years of diverse and enriching experience in the Human Resources sector, I have honed a comprehensive skill set and deep expertise across various facets of the field· Throughout my career, I’ve navigated numerous challenges and celebrated many accomplishments, each of which has played a pivotal role in shaping my professional growth and knowledge·
Looking ahead, my goal is to further advance my career by joining an organization that recognizes the value of my management, supervision, and administrative strengths· I am passionate about leveraging these skills to drive sustainable growth and success while fostering a collaborative and thriving work environment that nurtures both organizational and employee development
Current Professional Experience:
AUTOMAK Automotive Company 2023 – Until now, Kuwait & KSA HR Operations Manager
Baraka Dates and Gulf Palms 2022 – 2023, Kuwait
Human Resource Manager
FRESHCO Co.– Jordan 2019 – 2022, Amman
Human Resource Manager
United Wood & Metal Products Co. (Bawan Group)–Saudi Arabia 2009 – 2018, Riyadh Human Resource Manager
Manaseer Crushers – Jordan 2008 – 2009, Amman
Human Resource Manager
MEC –LG Jordan 2006 - 2008, Amman
Human Resource Manager
MEC - Haier Jordan 2005 - 2006, Amman
Human Resource Officer
PROFISSIONAL EXPERIENCE
AUTOMAK Automotive - Kuwait & KSA HR Operations Manager
• Supervising HR activities in various regions to ensure conformity with business objectives and regulatory standards.
• Overseeing recruitment, performance evaluation, payroll, and compliance for a varied workforce. 3
• Enhancing HR processes and policies to promote operational efficiency.
• Advising senior management on all HR-related issues. Baraka Dates and Gulf Palms - Kuwait Human Resource Manager
• Directed HR operations and formulated strategies for recruiting talent, employee development, and retention.
• Oversaw employee relations and ensured adherence to local labor laws FRESHCO Co. - Jordan Human Resource Manager
• Developed and implemented HR policies and procedures that supported business objectives.
• Oversaw payroll, benefits administration, and compliance with national labor laws. United Wood & Metal Products Co. (Bawan Group)- KSA Human Resource Manager
• Interview Process and Business Cycles:
Implementing efficient interview procedures aligned with the organization’s business cycles to ensure a smooth and effective recruitment process.
• Payroll Management:
Managing and optimizing payroll systems to ensure accurate calculations and timely salary distribution while maintaining compliance.
• Annual Leave Policies:
Developing and implementing annual leave policies to streamline approval processes and maintain operational efficiency.
• Insurance Management:
Collaborating with insurance providers to secure comprehensive coverage for medical, automotive, property, and assets while ensuring cost-effectiveness.
• Compliance:
Ensuring adherence to company standards and regulations by developing internal policies aligned with labor laws and industry standards.
• Policy and Procedure Development:
Designing HR policies and procedures based on best practices, aligning with national and international labor laws.
• Residence Permits:
Managing policies for issuing work cards and renewing residence permits for non-Saudi workers, ensuring timely compliance with Labor Department regulations.
• Transport and Maintenance Supervision:
Overseeing the Transport and Maintenance Department to ensure efficient operations, while managing vehicle selection and purchase for optimal deals and after-sales service.
• Government Relations:
Managing relationships with government agencies (e.g., Ministry of Labor, Social Security) to ensure full compliance with all regulatory requirements.
• Customs Exemptions and Exports:
Managing customs exemptions for machinery and raw materials and issuing export certificates to facilitate smooth international trade.
• Chemical Clearance:
Overseeing the clearance of raw chemicals imported from abroad, ensuring compliance with safety and regulatory standards.
• Nutrition Company Selection and Oversight:
Contributing to the selection and ongoing oversight of nutrition companies, ensuring they meet organizational 4
standards.
• Performance Assessments and Development Plans:
Preparing and analyzing annual performance assessments, and providing findings to senior management to support salary increases and work development strategies.
• Banking Relations and Employee Services:
Coordinating with banks to manage agreements, open employee accounts, and provide banking facilities, ensuring employees have access to financial services.
• Monthly Reporting:
Preparing detailed monthly reports for senior management, highlighting key performance indicators, HR metrics, and progress toward goals.
Manaseer Crushers, JO Human Resource Manager
• Identify Human Resources Needs and Talent Acquisition: Assessing organizational requirements to identify human resource needs and developing policies for acquiring skilled and competent talent to meet those needs.
• Contributing to Candidate Interviews: Actively participating in the interview process, helping to select the most qualified candidates to align with organizational goals.
• Employee Records Management: Overseeing employee records related to recruitment, training, insurance, and vacation, ensuring accurate documentation and compliance with company policies.
• Compliance with Company Policies and Labor Laws: Ensuring the implementation and adherence to the company's instructions, rules, and procedures, ensuring alignment with Labor and Workers' Laws.
• Annual Performance Appraisals: Conducting performance appraisals for employees during the probationary period, assessing their suitability and growth potential within the organization.
• Payroll Preparation and Analysis: Preparing and analyzing monthly payroll, ensuring accuracy in salary processing, and addressing any discrepancies in a timely manner.
• Training Plan Development: Developing comprehensive training plans for employees based on departmental nominations, ensuring employees receive relevant skills and knowledge.
• Job Descriptions and Role Clarity: Defining clear job descriptions for all employees, outlining their tasks, responsibilities, and objectives in alignment with the nature of their roles.
• Policy and Procedure Communication: Developing and communicating departmental policies and procedures to ensure all relevant personnel are informed and compliant.
• Incentive and Reward Systems: Designing and implementing systems for employee incentives and rewards, fostering motivation, recognition, and performance excellence.
• Staff Relations and Teamwork Building: Managing staff relations to build trust, enhance team collaboration, and contribute to a positive organizational culture.
• Monthly Reports for Executive Management: Compiling and submitting detailed monthly reports to executive management, providing updates on HR activities, performance metrics, and areas for improvement
MEC Group LG, JORDAN Human Resource Manager
• Strategic Leadership: Leading the Human Resources Department’s operations, encompassing recruitment, compensation, career development, performance management, planning, training, and employee relations. Ensuring that HR strategies align with the organization’s overall objectives and foster a high-performing workforce.
• Performance Management: Conducting annual performance appraisals to assess employee performance, facilitating disciplinary meetings when required, and recommending salary adjustments, rewards, and promotions based on performance outcomes.
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• Payroll and Compensation Management: Overseeing and managing payroll and compensation systems for a workforce of over 2,000 employees, ensuring accuracy, timeliness, and regulatory compliance of payroll operations.
• Performance Evaluation: Monitoring and evaluating the effectiveness of various HR initiatives, making recommendations for improvements to enhance the quality, efficiency, and impact of HR programs and processes.
• Compensation and Benefits Management: Administering compensation and benefits programs, ensuring that the structure is competitive and designed to attract, retain, and motivate top talent, in line with industry standards and organizational goals.
• Compliance and Regulations: Ensuring adherence to HR policies, local regulations, and labor laws concerning recruitment, terminations, employee transfers, and other HR-related functions, mitigating legal risks and maintaining a compliant work environment.
• Record-Keeping and Reporting: Overseeing the collection, analysis, maintenance, and communication of employee records, ensuring compliance with legal requirements and organizational policies, while safeguarding confidentiality and data integrity.
• Training and Development: Managing the design, development, and implementation of training programs tailored to the needs of the workforce, ensuring alignment with organizational objectives and supporting employee growth and skill development.
MEC Haier, JORDAN Human Resource Officer
• Payroll Management: Managing the payroll system for a workforce of over 1,000 employees, ensuring accurate payroll processing, compliance with relevant regulations, and timely disbursement of salaries.
• Procedure Development: Designing, implementing, and monitoring personnel procedures related to employee terms and conditions of employment, ensuring legal compliance and adherence to industry best practices.
• Research and Policy Development: Researching to develop and refine personnel policies that support the recruitment, retention, and development of a skilled, motivated workforce in alignment with organizational goals.
• Employee Relations: Managing employee relations by engaging with employee representatives, negotiating on personnel matters, and fostering positive relationships to maintain open, effective communication between management and staff.
• Staffing Needs Identification: Identifying the company’s staffing requirements, developing policies and procedures to ensure recruitment processes remain within budget, and meeting operational needs effectively. Education:
University of Petra - Jordan 19 9 9 - 2 0 0 4
Bachelor's degree, B.SC in computer information system (CIS) Training and Courses:
• Business Plan: Pitman Training Kuwait
• MENAPAY: MENAITECH: - Amman.
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• Modern Applications in Human Resources Management: Talal Abu-Ghazaleh College of Business – Amman
• Modern Trends in Human Resource Management: CHARTER CONSULT - Amman
• Customs Procedures and Clearance: CHARTER CONSULT - Amman
• HUMAN RESOURCES MANAGEMENT: CHARTER CONSULT - Amman
• Social security & Income tax course: CHARTER CONSULT - Amman
• Modern Approaches to leadership and management: Amman Chamber of Commerce – Amman
• Microsoft Certified System Engineer (MCSE).: TechSol Training Center - Amman
• 3D – Studio Max 5.0. course: Gradual Training Center - Amman
• E-Payment project over Oracle and JSP: Jordan Telecom – Amman Key Responsibilities & Achievements:
• Human Resources Planning & Strategy:
Identifying workforce needs and creating tailored recruitment strategies for both internal and external talent acquisition.
• Payroll & Compensation Management:
Managing payroll systems for large workforces across multiple countries, ensuring accuracy and regulatory compliance.
• Policy & Procedure Development:
Designing and implementing HR policies and procedures that align with national and international labor laws.
• Employee Relations & Performance Management:
Conducting performance appraisals and managing employee relations to foster a positive and productive work environment.
• Compliance & Government Relations:
Ensuring adherence to labor laws and maintaining relations with governmental bodies to guarantee regulatory compliance.
• Staff Development & Training:
Developing and implementing training plans to meet employee development needs and align with organizational goals.
Languages:
In addition to my native Arabic, I have good communication skills in English. References:
Available upon request
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