Inventory Management Medical Office

Lydia Gillings

301-***-**** • *********@*****.***

• New Caney, TX 77357

Summary

Phlebotomist technician with several years of experience in patient-focused services with comprehensive experience in high-volume output labs handling live-patient samples, calibrating laboratory equipment and maintaining spaces. Meticulous, detailed and accurate with strong follow-through and administrative skills. Professional and composed decision-maker resourceful in perceiving and resolving problems in fast-paced, unpredictable and stressful environments.

Strong communicator when interfacing seamlessly with patients, doctors and medical staff.

Skills

• Venipuncture techniques

• Specimen preparation

• Sample tracking

• Patient identification

• Phlebotomy equipment operation

• HIPAA compliance

• Donor education

• Inventory management

• Team collaboration

• Donor screening

• Effective communication

• Employee training

• Anatomy

• Sample and specimen collection

• Specimen labeling procedures

• Capillary puncture

• Health education

• Therapeutic phlebotomy

• Geriatric phlebotomy

• Data enurs

• Phlebotomy tech

• Order of draw

• Venipuncture expertise

• Centrifugation

• Biohazard disposal

• Venipuncture and capillary puncture

• Personal protective equipment usage

• EMR recordkeeping

• Medical office administration

• Blood component separation

• Butterfly needle technique

• Blood collection

Experience

Education And Training

03/2015 - 06/2025

Phlebotomy Technician LIl, Gulf Coast Blood Center, Houston, Texas

• Collected blood samples from donors following safety protocols.

• Prepared specimens for laboratory testing and analysis

• Maintained accurate records of donor information and sample tracking.

• Collect and monitor vital signs during apheresis procedure.

• Operated phlebotomy equipment and ensured proper sterilization techniques.

• Educated donors on the donation process and post-donation care instructions.

• Collaborated with team members to improve collection efficiency and procedures.

• Collected blood samples in a safe and sanitary manner according to established procedures.

• Performed venipuncture and skin puncture on patients of all ages.

• Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.

• Prepared blood-collecting equipment to draw blood and safely store and transport samples.

• Adhered to HIPAA regulations while maintaining confidentiality of patient information.

• Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.

• Labeled specimen containers with patient information accurately and legibly.

• Monitored inventory of supplies and reported shortages to management.

• Assisted in donor screening to ensure eligibility and safety compliance.

• Educated patients regarding the procedure and answered any questions they had.

• Assisted in training new employees on proper phlebotomy techniques.

• Participated in continuing education courses related to phlebotomy techniques.

• Verified patient identification prior to collection of specimens using two forms of ID verification.

06/2001

High School Diploma

St Croix Seventh Day Adventist School, U. S. Virgin Islands

Medical Technology

Sanford-Brown, Landover, MD

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