Data Entry Behavioral Health
Resume:
Nakesha Duckworth
Atlanta, GA 30339
*******@*****.***
Objective
Motivated and detail-oriented professional seeking a position where I can apply my organizational skills, clinical support experience, and strong work ethic to contribute to a high- performing team. Committed to delivering exceptional service, meeting deadlines, and supporting both staff and clients with professionalism and care. Education
Wheeler High School, Marietta, GA
Diploma Received – 1998
University of Phoenix, Marietta, GA
Business Management – 2009 to 2012
Skills
Clinical & Behavioral Health Support
• Patient intake & discharge coordination
• Treatment plan review & medical documentation
• HIPAA-compliant communication & data handling
• Behavioral health record management
• Coordination with probation officers and external providers
• Appointment scheduling (medical, psychiatric, counseling, educational) Administrative & Receptionist Skills
• Front desk operations & multi-line phone systems
• Calendar management & patient scheduling
• Document handling: faxing, scanning, copying, emailing
• Customer service and client communication
• Team collaboration and support
Software & Technical Proficiency
• CareLogic (EHR/EMR platform)
• Microsoft Office Suite (Word, Excel, Outlook)
• Google Workspace (Docs, Sheets, Gmail)
• Electronic document management systems
• Fax/email systems & multifunction office equipment Certifications
• HIPAA Certified – Health Insurance Portability and Accountability Act
• CPR Certified – Cardiopulmonary Resuscitation
• CPI Certified – Crisis Prevention Intervention
Professional Experience
Groga/Traime Behavioral Health
Clinical Data Entry Specialist / Team Lead Assistant August 2022 – Present
• Enter and maintain accurate clinical data in CareLogic, including face sheets, client photos, consents, ROI forms, and medical records.
• Update consumer charts with hospitalization, incarceration, intake, and discharge information.
• Track hospitalization and jail release data monthly for compliance and reporting.
• Request and process discharge paperwork to ensure record accuracy and continuity of care.
• Maintain and distribute weekly consumer contact lists to staff.
• Coordinate HIPAA-compliant ROI requests and share information with providers and probation officers.
• Schedule medical, psychiatric, educational, and substance abuse appointments and transportation.
• Support the regional team with daily administrative tasks.
• Review treatment plans and ensure documentation meets compliance and clinical standards. BY Weight Loss Solutions Clinic
Front Desk Receptionist / Scheduler
October 2019 – 2021
• Scheduled and rescheduled appointments for facial and weight loss treatments.
• Managed front desk operations including check-ins/outs and intake form verification.
• Updated patient charts and treatment notes in the electronic records system.
• Handled multi-line phone system and responded to voicemails.
• Followed up with patients to rebook missed appointments and confirm upcoming visits.
• Managed retail product sales and inventory tracking.
• Performed calendar updates to ensure daily scheduling accuracy.
• Delivered excellent service in a professional, patient-centered environment. Kaiser Permanente – TownPark Comprehensive Medical Center Data Entry / Medical Records Specialist
September 2017 – August 2019
• Entered and maintained patient records in the EHR system, including consents, ROIs, diagnoses, and discharge summaries.
• Ensured compliance with HIPAA standards for all clinical documentation.
• Updated records with hospitalization, intake, and discharge details.
• Collaborated with providers to enter care updates, progress notes, and follow-ups.
• Processed incoming/outgoing medical record requests accurately and securely.
• Assisted clinical staff with treatment plan review and chart maintenance.
• Documented and scheduled medical and psychiatric appointments.
• Conducted quality checks to ensure record accuracy and completeness.
Contact this candidate