Customer Service, Patient Care, Sever, Sales Rep

Contact information

**** ** **** ***, **** Lauderdale, US, 33312 ****************@*****.*** 954-***-**** Professional summary

Employment history

Certified Nursing Assistant

Enspire — May 2025 - Present

Phlebotomist

Mar 2025 - Present

Sales Associate

Urban Outfitters, Dania Beach, Florida — Nov 2024 - Present Server

Latin American House, Hialeah, Florida — Mar 2024 - Dec 2024 Provide attentive care, enhancing patient comfort and trust Foster measurable satisfaction growth

Utilize effective communication and empathy

Address patient concerns promptly

Improve overall patient experience

Collect blood samples ensuring patient comfort, enhancing lab efficiency, improving accuracy. Maintain patient records, streamline processes, boost data reliability, ensure compliance. Train new staff in phlebotomy techniques, improve team skills, enhance service quality. Identify and resolve sample collection issues, reduce errors, enhance patient satisfaction. Collaborate with healthcare teams to optimize workflows, improve patient care outcomes. Assist customers to enhance shopping experience, boosting sales and customer satisfaction. Maintain product displays, ensuring visual appeal and inventory accuracy. Collaborate with team to achieve monthly sales targets, fostering a supportive work environment. Resolve customer inquiries efficiently, improving service quality and loyalty. Utilize POS system to streamline transactions and manage inventory effectively. Provided exceptional customer service, fostering a welcoming atmosphere that enhanced guest satisfaction and repeat visits.

Streamlined order processing, reducing wait times and improving overall dining efficiency, leading to noticeable gains in table turnover.

Lauren Persad

Cashier

Kwick Stop Plus, Sunrise, Florida — Jan 2020 - Oct 2023 Education

High School Diploma

South Broward High School, Hollywood, Florida — Aug 2020 - Jun 2024 Graduated with a 4.8 GPA. Full time dual enrollment student with honors. Associates Degree in Nursing

Broward College, Florida — Aug 2024 - Present

Courses

Phlebotomy

Clinical Solutions — Feb 2025 - Mar 2025

Skills

Safety Compliance Customer Service

Team Collaboration Inventory Management

Workflow Optimization Quality Assurance

Patient Care Blood Collection

Specimen Processing CPR

CNA

Licenses/Certifications

CNA

Phlebotomist

Managed daily transactions, enhanced customer satisfaction, improved accuracy, resolved issues efficiently. Processed customer transactions efficiently, ensuring accurate cash handling and significantly reducing checkout wait times.

Tracked inventory levels and identified discrepancies, implementing corrective measures that led to noticeable improvements in stock accuracy.

Contact this candidate