Crystal Fitzpatrick
Georgetown, KY *****
********@*****.***
Professional Summary
Professional Summary
Experienced manufacturing leader brings a combination of strong leadership skills and the ability to motivate team workers. Providing leadership and support for 56 team members in the plastic injection department of a Tier 1 supplier in the automotive sector. Possesses a strong understanding of workplace safety regulations and ensures team members always follow company standards. Core Qualifications
• Provides strong leadership
• Understands manufacturing deadlines and goals
• Monitors line-workers to ensure production goals are met
• Provides solid feedback and motivation
• Reports issues promptly
• Troubleshoots machine issues and performs repairs and/or assembly as needed
• Encourages members to keep up the pace to meet manufacturing deadlines
• Tracks goal progress
• Six Sigma
• Tier 1 and Tier 2 supply chain knowledge
• Inventory management and system knowledge
• Schedule production needs based on the customers forecast Authorized to work in the US for any employer
Work Experience
Contract Consultant
OfficeTeam - Robert Half Staffing Agency-Lexington, KY June 2024 to Present
• Create customer accounts
• Add payment methods to accounts
• Ensure new Contract Service Agreements had the correct language for the account, with required signatures, and dates.
• Customer Sevice
• Submitting accounts for credit status and finalization of the credit terms
• Sending and replying to emails
• Proficient use and knowledge of Microsoft Suite
• Calling customers to complete account set. ups
• Uploading the correct EDOCS to the correct account and revise when changes are requested by account holder
• Ensure that all data entry is precise
• Other assigned tasks as needed
• Incoming and outgoing phone calls
• Proficient knowledge and use of Oracle
• Computer knowledge and use of systems
Quality Document Specialist
YS Precision Stamping Inc.-Georgetown, KY
April 2022 to May 2024
• Follow daily production forecast for all departments measure and inspect parts ran
• Perform precise dimensional measurements to ensure parts are within the tolerances and specifications of the customers
• Perform visual inspections line side during production
• Support production as needed to ensure defects and machine downtimes are minimal
• Critical thinking and knowledge required to make the final call
• Control clean points after any suspect part is found
• Investigate and complete data and spreadsheets on all parts in the hold area
• Overseen and handled all PPAP projects and deadlines
• Sort all suspect and confirmed non-conforming parts
• Perform shipping audits on pallets being shipped to customers
• Daily use of Excel to export system information into data sheets for customers
• Fax all quality data measurements and shift to shift communication log sheets to customers daily for their review
• Root cause analysis and corrective action implementation.
• Collaborate and communicate any issues to quality team and inform department supervisors of the impact it will make on production requirements
• Mitutoyo CMM, MCOSMOS software, GEOPAK software, Mitutoyo Profile Projector, Hardness Tester, Formtracer, and Keyance IM knowledge
• Use of hand callipers, height gages, depth gages, hand micrometers Production Supervisor
Vuteq-Georgetown, KY
September 2017 to December 2021
• Train and manage all team members in department
• Motivate and coach team members on daily production needs
• Schedule daily mold changes needed to complete the next day production schedules for each machine
• Identified problem areas and suggested training needs
• Monitored all manufacturing floor work
• Ensured all manufacturing met quality standards
• Ensured manufacturing team followed OSHA mandates and utilized safety equipment at all times
• Performed light to complex assembly when needed
• Performed regular data using checking fixtures, and gauges to ensure finished goods are within customers exact specifications.
• Helped reduce defects, scrap, and departmental cost by 27%
• Reformulated Standardized Work Instructions to prevent defects in the application process of bracket assembly for Subaru backlite glass line
• Overseen all new projects assisting the pilot team beginning with trial runs seeing it through completion of safe launch
• Counsel and re-train team members when needed for quality issues
• Verify correct materials and resins are being used for all machines
• Monitor cycle times and takt times for best production results
• Find root cause analysis for problem areas and develop corrective actions to improve processes.
• Participate in all Kaizen, 5S, and LEAN (LSS) programs
• 8 D methodologies
Lead Quality Control Liaison
AGC Automotive Americas-Georgetown, KY
April 2015 to September 2017
• Monitor and provide leadership during New Model Development Program (N.M.D.P)
• Overseen Safe Launch Plan (SLP)
• Verify product & process stability in an organized manner
• Monitored and analyzed all collected data so product process adjustments could be made where necessary
• Find and locate potential error sources
• Conduct Layered Audits for evaluation and effectiveness
• Communicate with customers and update them with any changes or requirements Guest Service Manager
Best Western Plus-Georgetown, KY
2014 to 2015
• Raised inspection scores tremendously
• Outstanding online customer reviews
• Maintain and control inventory levels
• Work directly with Vendors
• Assist guest as needed
• Stock AM breakfast items
• Maintain maintenance for system
Quality Control Inspector
Johnson Controls Inc-Georgetown, KY
2012 to 2014
Headrest Inspection
• Quality control
• Inspect parts for imperfections and defects
• Meet production rates daily by dept.
• Sort perfect parts onto racks
• Maintain safety during shifts
Education
Computer Programming
Sullivan University-Lexington, KY
December 2011
Associates of Science in Computer Science
Central Kentucky Technical College-Lexington, KY
July 2009 to April 2010
Skills
• PBX (3 years)
• Training
• Inventory
• Sales
• Microsoft Office (10+ years)
• 5S
• Forklift
• Injections (5 years)
• problem solving
• Root Cause Analysis
• Customer relationship management
• Customer Relationship Management (10+ years)
• Customer service
• Data collection
• CGMP
• PPAP
• Production planning
• Logistics
• 10-Key (10+ years)
• Microsoft Office
• Linux (10+ years)
• QA/QC
• Lean
• Supervising experience
• Six Sigma
• Assembly
• Blueprint reading
• Leadership
• Cash handling
• Safety plans
• Cash Handling
• Computer science
• Management
• Quality audits
• Unix Administration (10+ years)
• SAP
• Training & development
• Relationship management
• Process Improvement
• Quality Assurance
• GD&T (10+ years)
• Coordinate measuring machine
• Lean manufacturing
• Nite Vision (5 years)
• Ubuntu (2 years)
• Profit & loss
• Production Management (6 years)
• Microsoft Excel (10+ years)
• Organizational Skills
• Root cause analysis
• Management Experience (10+ years)
• Windows
• Quality control
• Manufacturing Experience (10+ years)
• Opera (3 years)
• Manufacturing
• Micrometer
• English
• Coordinate Measuring Machine
• Quality assurance
• Analysis skills
• Glass Installation (3 years)
• Cash register
• Project management
• Guest services
Certifications and Licenses
Quality Auditor
Present
Six Sigma Certification
April 2017 to Present
ISO 9001 Certification
August 2015 to Present
Forklift Certification
March 2014 to Present
Driver's License
Six Sigma White Belt
CPR
May 2021 to May 2023
ASE Certification
Groups
Project Smiles Toys For Tots
August 2014 to Present
Marine Corps foundation helping families in need during christmas Additional Information
References
Available upon request