Office Manager Retail Sales
Resume:
CATHERINE D. MORRISON-CORBITT
980-***-**** • **** Birkdale Valley Dr. Apt. 612 Charlotte, NC 28277 *********.**********@*****.***
QUALIFICATIONS SUMMARY
With more than 20 years of experience in business management and retail sales, I have developed strong interpersonal skills that allow me to build professional relationships at all levels of an organization. I excel in analyzing business data and possess well-developed analytical abilities that aid in managing team operations and streamlining administrative processes. I have a proven track record of creating and implementing effective administrative strategies that support business growth.
PROFESSIONAL EXPERIENCE
OFFICE MANAGER
Wisdom Senior Care, Huntersville, NC 2021- Present
Direct, supervise, and coordinate the onboarding of new hires and administrative staff.
Ensure that patient bills and collection letters are processed accurately and on time.
Communicate effectively with senior management to provide regular updates on patient care.
Maintain the office financial plan, client records, and accounts related to company expenses.
Organize administrative materials for conferences, meetings, and various client appointments.
Complete all required documentation in Precise Care within 12 hours of receiving a new client.
Plan, communicate, and execute wellness programs, events, and community outreach initiatives.
Ensure the month-end closing of the billing system according to company policies and timelines.
Manage weekly calendars, meetings, travel arrangements, and schedules for office staff and caregivers.
EXECUTIVE OFFICE MANAGER
FTD, Distribution Center, Charlotte, NC 2008 - 2018
Managed office operations and supervised staff to maximize productivity and control expenses.
Organized and oversaw complex meetings, travel arrangements, and schedules for the CEO and COO.
Purchased salon and office equipment supplies while tracking and analyzing operational costs.
Revised weekly sales letters, memorandums, and general correspondence.
Oversaw bookkeeping functions to generate invoices and manage accounts payable and receivable.
Represented FTD and developed relationships with key accounts to promote and market the business.
Collaborate with the FTD design team to renovate new startup spas and beauty salons.
STORE MANAGER
Charming Shoppes Inc, Rock Hill, SC 2006 - 2008
Analyzed monthly financial reports and prepared annual budget projections for weekly sales goals.
Developed Charming Shoppes merchandise sales by utilizing plan-o-grams and creative window displays.
Tracked store inventory and ordered new products to prevent store shortages.
Oversaw day-to-day store operations to foster efficient and profitable operations.
Increase store revenue by Leveraging new sales strategies.
STORE MANAGER
Victoria's Secret/Limited Brands Inc, Charlotte, NC 2005 - 2006
Analyzed sales data and performance metrics to identify deficits and implement process improvements.
Set clear sales targets and budgets for team leaders and employees to achieve and reach company goals
Developed a new marketing plan to promote store products and services.
Oversaw day-to-day store operations to foster efficient and profitable operations.
Completed outstanding operational success through strategic visual merchandising and effective inventory control.
STORE MANAGER
Davidson Beauty Systems, Charlotte, NC 2001 - 2005
Partnered closely with the district manager and key buyers to enhance marketing strategies for innovative products.
Showcased expertise in product knowledge, sales techniques, and operational efficiencies to drive sales growth.
Created effective methods and procedures to boost sales, explore new markets, and elevate brand visibility.
Coordinated engaging in-store promotional events featuring renowned brands like Paul Mitchell, Matrix, and Farouk.
EDUCATIONAL BACKGROUND
Master of Arts, Early Childcare Education, GPA: 4.0 The University of Arizona, San Diego, California, 2018
Bachelor of Arts, Early Childcare Administration, GPA: 3.51 Ashford University, San Diego, California, 2015
Associate Degree, Early Childcare GPA: 3.00 Central Piedmont Community College, Charlotte, North Carolina, 2011
HONORS & AWARDS
Golden Key International Honor Society as Validated by Ashford University
National Technical Honor Student Central Piedmont Community College
CAREER ACHIEVEMENTS
Executive Assistant to Mayor Harvey Gantt in Charlotte, NC
Developed and launched a profitable Beauty Salon and Spa in Charlotte, NC
SKILLS & EXPERTISE
Communication Marketing Strategy Time Management Social Media
Team Management Adaptability Critical Thinking Copywriting
Problem-Solving Brand Management Decision-Making Email Marketing
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