Front Office
Resume:
Sarah Curtis
Sarah Curtis
Jacksonville, TX *****
***************@*******.***
Work Experience
Billing Assistant
Express PT Billing-Weatherford, TX
August 2022 to Present
• Submitted authorization requests for multiple different insurance companies
• Enter successful authorizations into patient profiles
• Communicated with therapists and front receptionists when authorization paperwork was needed
• Mailed and faxed claims that need to be paid to insurance companies
• Verified patients' insurance prior to their appointments Training and Development Manager
Chick-fil-A-Tyler, TX
November 2023 to October 2024
• Review and select all applicants
• Interview and select all new hires
• Complete new hire paperwork and duties for any new employees
• Input and fill uniform orders
• Keep track of development of training throughout the store
• Create and execute a training plan from scratch
• Deal with HR complaints and duties
• Kept track of employee documents and when they expire Key Holder
Boot Barn-Weatherford, TX
November 2022 to August 2023
• Ran shifts
• Organized and merchandised men's department
• counted down cash registers during closing and opening and made sure correct amount of change was in drawer
• Prepared and submitted cash deposit daily
• Encouraged employees to keep daily numbers high with sales and credit cards
• Checked out customers and handled money with cash drawer
• Helped with inventory and distributing products as it came in
• Kept managers of all levels updated with daily sales tracking
• Made schedule daily for employees
• Resolved any customer complaints and any issues on shift Client Care Specialist
Fyzical Therapy and Balance Centers-Castle Rock, CO August 2021 to September 2022
• Check patients in and out throughout the day
• Set patients schedules for upcoming therapy appointments
• Handled all incoming referrals and kept track of referral progression
• Called doctor's office to obtain needed information for incoming patients
• Set up all new patient charts and handled insurance benefits for them
• Submitted check and cash deposits at the end of the week
• Cleaned and up kept front desk area
• Handled all incoming calls from patients, parents, doctors, etc.
• Maintained therapists schedules and filled gaps when patients cancelled Assistant General Manager
Noodles & Company-Centennial, CO
February 2018 to August 2021
• Worked my way up to AGM over the 3 years I worked there
• Handled shifts and all the things that came with them
• Made schedule for whole team weekly
• Acted as General Manager while GM was out on maternity leave
• Handled weekly inventory
• Wrote and put away weekly truck orders of all supplies needed for restaurant
• Kept track of budget for store spending to stay on quarterly budget
• Ran weekly manager meetings and kept team informed on how we were doing as a store with cook times, accuracy, friendliness, and overall scores
• Participated in weekly meeting of all stores in the area
• Hiring, Onboarding and training for new hires
• Opening and closing the store
Education
Associate of Applied Science in Radiology Technician Tyler Junior College - Tyler, TX
June 2024 to Present
Skills
• Training & Development
• Office Management
• Talent Management
• Management
• Store Management Experience
• Recruiting
• Human Resources
• Retail Management
• Interviewing
• Leadership
• Employee Orientation
Certifications and Licenses
Certified Phlebotomy Technician
December 2024 to December 2026
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