***********@*****.***
CARRIE
ENGEVIK
Everett, WA
Experience is critical. I’m a skilled provider of administrative support including planning, coordination, and implementation of projects and tasks. I interact with all levels of executives, professional and technical staff, internal and external collaborators and most importantly, the public. I possess an exceptional ability to exercise solid judgment and discretion in interpreting and implementing company policies. I am initiative-taking, focused, self- directed, and can engage in projects independently. I manage multiple work activities focusing on ensuring the highest level of professionalism, accuracy, and coordination. Brookdale Senior Living
Receptionist/Office Assistant
01/13/2024 to 06/2025
Met and greeted visitors and residents. Received incoming phone calls, directing them to proper staff. Assisted Activities Director in promoting and encouraging residents to participate. Promote positive image of community and served as ambassador to incoming guests and visitors. processed incoming mail. Community Transit (Temporary Placement)
Receptionist/Office Assistant
3/2023 to 07/2023
Greeted incoming guests, directed to the proper person. Processed daily mail. Assisted with collation of benefit packets for new employees. Assisted Payroll with collating timesheets with supervisory approval. Assisted Accounting Department with proofing name and addresses for weekly check run. Received deliveries, reserved conference rooms and vehicles for employees. Moose Radiator
Customer and Operations Specialist
11/2022 - 02/2023
Point of contact. Managed all inbound calls. Processed electronic order requests. Routed delivery drivers. Tracked driver’s progress. Processed customer payments. Reconciled daily receivables. Created deposits. Maintained all aspects of client reward program.
HealthCare International (Temporary Placement)
Receptionist/Administrative Assistant
2022
Point of contact. Entered invoices in QuickBooks. Extensive filing and record retention. Maintained weekly invoices. Created spreadsheet to compare shipping charges against billed charges. Researched billing discrepancies. Assistant to Controller.
Excell Services, Inc. (Temporary Placement)
Administrative Assistant
2013
Input timesheets. Ensured proper calculations for employee leave, per diem and overtime. Researched payment vouchers, billing statements and invoices. Processed payments of invoices/vouchers and travel reimbursements. Processed employee payroll, credit card reconciliation, and payment vouchers Snohomish Health District
Administrative Assistant
2006-2007
Supported the Community Mobilization team. Created databases to collect data for various projects. Created, edited, and published the Community Health newsletter. Monitored team budget. Provided administrative assistance to team. Created and maintained databases to collect statistics for analysis. Created, edited, and published the Community Health newsletter. Assisted other departments as needed. Compass Health
Administrative Assistant
2002-2004
Oversaw administrative office operations. Greeted clients, answered phones, managed confidential files. Designed and updated filing system. Managed record retention. Upgraded paper processes to online spreadsheets. Verified insurance for private and Medicaid/Medicare insurance. Premera Blue Cross
Procedure Analyst - 2001-2004
Generated, edited, proofread, maintained, and revised company-wide procedures. Analyzed federal mandates for impact on existing policies. Represented department to disseminate procedural needs. Identified areas impacted by new policy and established appropriate communication links. Training end-users to successfully implement new and redesigned business procedures. Managed record retention. Executive Assistant - 1999-2001 Provided administrative support to the SVP/CFO, and the VP of Finance and Finance Department. Coordinated calendars for high level executives. Prepared detailed presentations and materials. Monitored office supplies and budget. Arranged internal and off-site meetings. Managed travel for department. Coordinated extensive travel for CFO with other executives. Processed travel and expense reimbursements. Budgeted, ordered and maintained department supplies. BA – Northern Arizona University 1988