Direct Support Customer Service
Resume:
Jennah Becerril
Kinston, NC *****
**************@*****.***
OBJECTIVE: To seek position in management, HR position, or Sales Management to train and teach other employees on take needed. Maintain administrative responsibilities, make sure all sales are high, to be able to handle many challenges.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Abound Health
DSP (Direct support Professional) - Goldsboro & Greenville NC November 2023 to Present
Provided a range of services to individuals of all ages with intellectual and/or developmental disabilities. I helped my clients work on their goals and to reach their goals daily. Transportation to many different outings and helped take care of their personal needs as well. We worked on communication and social skills. Home Health Caregiver
Independent Self Employment - Kinston, NC
July 2013 to Present
Aided with activities of daily living such as meals, bathing, dressing, toileting, grooming and laundry. I helped with Wound care. Took Vitals, made sure client was comfortable and happy. I Observed Patients, document, and report changes in residents' condition. Communicated with resident, family members. I took care of 1 patient for 3 years in his home till he passed away. Then I took care of more patients! I love working with the elderly. HR Assistant (Contractor)
Eaton Corporation - La Grange, NC
June 2022 to August 2022
I helped with catching up on projects in the company with the websites. Login portals. Creating badges, excel sheets, PowerPoint presentations. I created a company directory. All in all I helped the HR manager catch up on different things that need to be done during the summer.
Assignment ended after I was done with all the projects that were asked for me to do. Would love to continue working with different companies that need HR Assistance!
Human Resources Specialist
Caremark * Continuum - Henderson, NC
September 2021 to May 2022
I worked with the 3rd party of CVS Health, I worked with customer service and sending out invoices for prescriptions with Caremark.com the pharmacy side and the mail order side. I also worked with the HR department with the Loa team. Continuum was a fill-in Customer Service job that moved employees where CVS needed backup help. There were no more jobs available and over 300 people got laid off. I need a job with benefits and more stability.
• Skills: Proficient In power point presentations, making custom slides to include creative designs. Customs templates to catch one’s attention to engage the focus of employees. I trained employees on multiple spreadsheets. Worked with Live Excel and word processor and office, outlook, and several other spreadsheets with data entries. Communication skills. Interacted with people daily over zoom calls and Microsoft teams, over the phone and by email. Managed confidential information like prescriptions, SSN, and personal information about different employees and clients. They also discuss personal, sensitive matters when it came to health issues or reason needing a leave of absence. I have skills with working with multiple screens and desktops at one time. I know how to use scanners, and copy machines and multiple office equipment as well. Apple products and dell and acer. I am Confident and I can avoid being intimidated. I can communicate with just about anyone I encounter with and over the phone as well. Manager
Olan Mills-Studio - Fayetteville, NC
January 2007 to December 2009
• Duties: • Evaluation of training and photography instructions• Maintenance of equipment’s like Lights, Camera, Printer• Assistance in opening and closing procedures• Production of high-quality portraits with monitoring of quality for studio’s photography. Selling photos as well. • Participation in creation of high studio photography• Measurement of lights, camera, backdrops and props all in a pristine condition• Instruction, mentoring and coaching of all photographers.
Travel Photographer
LIFE TOUCH STUDIO - Goldsboro, NC
January 2005 to December 2007
Duties: Taking in studio pictures, closeup, quarter length, and long shot as well travel to different school to take pre-k
- senior portraits.
Education
Wayne Country Day School
2003 to 2007
Associate's degree in Graphic Design, business Management Lenoir Community College - Kinston, NC
2007
Skills
• KNOWLEDGE/SKILLS:
● CNA II
● Med tech
● CPR and First Aid certified
• Proficient in Photoshop with knowledge of illustrator
• Excel live, Power point and power point presentation. Exceptional knowledge where one can utilize photography.
• Knowledge of Flash photography equipment
• Strong organizational skills with good communication skills
• Skills in archiving photos on computer. Word processor and trained employees ono power point, data entry.
• Responsible for breaking down with building up of the sets, props and equipment. • Responsible for managing with the stylist’s and completion for the tracking sheet shot lists.
• Assisted with senior photographers by staffing the Mac workstation and operating the digital photography software.
• Edited with distribution of all selected and unselected images.
• Responsible for controlling focus with lighting of gray balance through the digital camera software.
• Completion of rough edits with narrow image selection down prior to development.
• Collaboration with other photographers to test backgrounds with lighting camera techniques, equipment and equipment calibrations. EXPERIENCE: Life Touch Studio
• Personal Assistant Experience
• Adobe InDesign
• Human Resources
• Email Marketing
• Employee Orientation
• Web Design
• Graphic Design
• Recruiting
• Adobe Creative Suite
• Illustration
• Adobe After Effects
• Adobe Dreamweaver
• Interviewing
• Layout Design
• Adobe Acrobat
• Digital Marketing
• Human Resources Management
• Payroll
• Adobe Lightroom
• Logo Design
• Accounting
• Workers' Compensation
• Microsoft Outlook
• Microsoft Excel
• Salesforce
• Sales
• Microsoft Powerpoint
• Microsoft Office
• Microsoft Word
• Adobe Premiere
• Proofreading
• Social Media Management
• Caregiving (9 years)
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