Admin Assistant Microsoft Office

LILI/BERKENESH ASTATKE

SECRETARY BILINGUAL/ADMIN ASSISTANT

CONTACT:

Cell phone: +251-*********

Email: ********@*****.***

Address: Addis Ababa, Kirkos sub-city

Woreda 2

SKILLS:

Microsoft Office, Outlook, Excel, PR…..

Equipment: Scanner, Photocopy Machine…..

EDUCATION:

1976- 1977: Lycée Franco Ethiopien

(Addis Ababa)

Brevet d’Etudes du Premier Cycle du Second Degré (BEPC)

1978 – 1979: Lycée Franco Ethiopien

(Addis Ababa)

Ethiopian School Leaving Certificate (ESLC)

1980- 1981:Lycée Franco Ethiopien

(Addis Ababa)

Baccalauréat Série B

1981-1982: Edget Ber Typing School

Diploma in Secretarial Work

2000: DATACOM Training Centre

Certificate in Computer (6 months’ course)

2001- 2004:Admas University, Ethiopia

Diploma in General Management

2016-2022: Admas University, Ethiopia

BSc Degree in Accounting (August 2022)

LANGUAGES:

Amharic, English, French

PROFILE

Career Summary

With 5+ years of experience as a Secretary/Field Officer/Admin Assistant where my excellent communication skills, computer software knowledge and organizational abilities that will be helpful in contribute to the development of organization with impressive performance and with proven track record of successfully managed projects and meeting deadlines systematically.

•Providing full secretarial support to departments of not less than 30 employees by utilizing superior organizational and planning skills.

•Responsible for implement work processes to develop efficiency, manage organized events and functions and deal with clients at all levels.

•Responsible to resolve problems by problem-solving and decision making tactics

Certification

•Certified Professional Secretary, Diploma in General Management and 4th years of Bachelors Degree of Accounting

Computer Skills

•Expertise in computer knowledge and skills in Microsoft office, Microsoft Excel, Microsoft Outlook, Microsoft Access and Microsoft PowerPoint.

•Excellent typing skills, can type 70 wpm.

Keys and Strengths

•Outstanding communication and written skills in both French, English and Amharic languages

•Good presentation and organization skills.

•Self-motivated and good motivator.

•Professionally trained.

Academic Qualification

•Diploma in Baccalaureates Seri B from Lycée Guebre- Mariam School, Certificate in Office Secretary and Basic Computer courses, Diploma in Management,from Admas University College, Addis Ababa and

• 4th year for BA course in Accounting in Admas University College, Addis Ababa

Personal Details

Languages: French, English

Nationality: Ethiopian.

WORK EXPERIENCE

From September 5, 2023 – up to now 2024 - Ethio-SaMell P.L.C- Contract job

Admin Assistant: I am actually assisting the Director of the Company by working in different tasks as Admin Assistant.

From June 2004 – Up to November 2021- African Union Commission

Secretary/Administrative Assistant working in the Director’s office in several Departments like Conference, Protocol, Political Affairs, Medical Services and last in Trade and Industry mainly but not only:

•Type, set-up of documents like reports and draft and right write letters, notes, Memos, Emails;

•Process and follow-up all incoming information;

•Translate all kind of written documents from Amharic in English or French and reverse when needed;

•Follow up all kind of internal service requests sent to internal Departments like visa. ID request or purchase requisitions or all service requests.

•Photocopies and distribute messages to all related Departments’;

•Answer phone calls, takes messages and arrange appointments for the Directors of Department;

•Maintain filing system updated at all time;

•Assist and coordinate any meetings, events either local or abroad with the concerned Departments that I have worked with;;

•Assist in the preparation of quarterly Mission Plan with all Head of Departments ;

•Identify stationary and other office supplies needed and control stocks, placing stationery orders.

•Welcome visitors and any other task as assigned by Directors.

From March 2004 to June 2004

Secretary/Admin Assistant in NEPAD Project at International Telecommunication Union (ITU) (Temporary)

From June 2003 to October 2003

Secretary African Union (Temporary)

August 2000 — June 2002 Administrative Assistant -24 months-International Committee of the Red Cross in Dissemination and Cooperation Departments and afterward I was transferred to the Orthopedic Department, Addis Ababa

While I was working for both Departments my responsibilities were and were not limited at: - Prepare and send outgoing correspondence:

•Process and follow-up all incoming information;

•Summarize daily news, incoming information;

•Translate all kind of written documents from Amharic in English or French and reverse;

•Interprets during meetings when necessary;

•Register and treat information;

•Photocopies and distribute messages to all related departments;

•Answer phone calls, takes messages and arrange appointments for the Head of Department;

•Maintain filing system updated at all time;

•Coordinate and collect monthly statistics for the

Orthopedic department from all national centers;

•Assist Head of Departments in staff planning;

•Type, set-up of documents like letters, notes, reports, minutes of meeting;

•Identify stationary and other office supplies needed and control stocks, placing stationery orders. - Welcome visitors.

From March 2003 to May 2003 - Secretary Bilingual Djibouti Embassy (Relief)

January 1998 — April 1998 - Executive Secretary All Tour Operations Addis Ababa

I have been responsible for the following activities:

- Prepare all types of correspondences; Invoices for customers;

- Answering telephone calls;

- Filing documents;

- Handling telex, photocopy machines, etc.; - Customers handling.

January 1995 - Sept 1997 Administrative Assistant - 24 months -Totally Efficient Computing & Communications Operations (TECCO) Baltimore — USA

I have been responsible for the overall activity of the company. My duties were but not limited to:

•Customer handling;

•Participate in the different programming works;

•Sales of Computers and various software's;

•Filing of all documents in the Division, including copying, dispatching, etc.;

•Do the accounting work of the office;

•Prepare and type all correspondences;

•Answering telephone calls;

•Prepare the inventory of parts in stock and up to date the list in the computer.

March 1990 — Jan. 1994 Executive Secretary - 48 months International Committee of the Red Cross (ICRC) Addis Ababa

As Bilingual Executive Secretary of the Head of Mission, my responsibilities included, but not limited to:

•Prepare and type all correspondences both in French and English;

•Prepare work reports both in French and English for the Head of Mission as well as for Delegates coming from

Geneva for a meetings or short mission;

•Arrange appointments both within the office and outside for the Head of Mission;

•Prepare invitation and / or holiday cards and dispatch; - Follow-up both entrance and exit visas for expatriate’s staffs;

•Arrange travel permits for the expatriate staffs within the country;

•Arrange entry visas of other countries for the expatriate’s staffs / follows-up in the respective Embassies;

•Follow-up processes of residence and work permits for the expatriate’s staffs newly arriving in the country. This includes obtaining driving license, duty free privileges, etc.; and all other tasks as requested.

In addition, I was also involved in the Researching Unit of the Red Cross, working as a Tracing Field Officer and my duties were, but not limited to:

•Interpret from Amharic to French or English, as needed, when parents of prisoners come to the delegation seeking assistance;

•Do the research and pursue on the field of the missing person based on the information given by the family and / or any other sources;

•Open files for the missing individuals having no contacts with their families both inside or outside the country and update it with actual information;

•Follow-up the research activity both within the country and outside by contacting other delegations of the Red Cross in other countries;

•Distribute and send messages of the Red Cross to refugees in Ethiopia to their family members residing outside the country (ex. Somalia, Sudan, etc.); - Data collection of political prisoners in the country; - All translation works from Amharic to French and English of various documents in regard to the refugees, prisoners, etc.

May 1987 — Feb. 1990 Secretary I Accountant - 33 months -SERIC ETHIOPIA, Addis Ababa

Being a private firm with its main activity as computer dealers, my responsibilities included: - Receiving guests;

•Answering telephone calls;

•Preparing sales agreements for clients after the purchase of computers;

•Prepare the inventory of parts in stock and up to date the list in the computer;

•Take messages from clients on any failure;

•Handling telex, photocopy machines, etc.;

•Do the accounting work of the office;

•Prepare payment vouchers for collecting maintenance fees from clients;

•Registration of correspondences, filing, etc.; - Do other secretary works as need requires.

March 1986 — Feb. 1987 Secretary Bilingual - 12 months - Economic Commission for Africa (UN-ECA) Addis Ababa

After having passed the UN pre-employment test I was assigned first in the Industry Division and then afterward transferred to the Transport/Communication and Tourism Division due to the closure of the other Division.

My duties in both divisions included:

•Typing both in English and French letters and reports;

• Filing all documents in the divisions, including copying, dispatching, etc.

•Answering telephone calls;

•Participate in the preparation of meetings organized by the Division;

•Participate in meetings taking place in the UNECA for both Divisions;

•Prepare and send reports on the Divisions activities for all member countries;

•Prepare and send faxes, telexes, etc. and all other duties as assigned

April 1984 - Feb. 1986 Secretary / Typist - 23 months - The Rwanda Embassy in Ethiopia, Addis Ababa

Being the secretary of the Ambassador, my duties included:

•Typing all correspondences both in French and English of the Embassy;

•Take appointments for the Ambassador;

•Preparation of Documents to be sent by pouch;

•Registration of incoming and outgoing documents as well as all filing system;

•Reception of guests;

•Handling telex, photocopy machines, etc;

•Documentation, review of newsletters, etc, on actual situations of all African countries;

•Prepare and dispatch Note Verbal to all other Embassies;

•Printing and duplicating reports

•Take full responsibilities of the office equipment and materials (do inventories, etc.).

Feb. 1983 - April 1983 Banker - 3 months -Commercial Bank of Ethiopia, Head Office, Addis Ababa

After passing the entrance exam, I was engaged by the bank as a Teller in the Foreign Division. I had the opportunity to attend the different courses on Banking system while I worked in the Commercial Bank of Ethiopia.

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