Data Entry Customer Service

Monique Brill

********@*****.*** 703-***-****

Holly Ridge, NC 28445

Professional Summary

Highly organized and detail-oriented administrative professional with extensive experience supporting office operations, human resources, and educational environments. Skilled in records management, scheduling, data entry, and customer service. Proven ability to handle confidential information with discretion and communicate effectively across departments. Adept at multitasking and adapting in fast-paced office settings.

Key Skills

Administrative & Clerical Support

Records & File Management

Microsoft Office Suite (Word, Excel, Outlook)

Calendar & Meeting Coordination

Data Entry & Document Preparation

Onboarding & HR Support

Written & Verbal Communication

Personnel Records Maintenance

Customer Service & Reception

Time Management & Organization

Professional Experience

North Shore Academy – Kindergarten Teacher

Sneads Ferry, NC Aug 2024 – Present

Created lesson plans and maintained accurate student records and communication logs.

Coordinated meetings with parents and staff, managed reports and classroom documentation.

Provided organizational support to ensure a well-run classroom and learning environment.

Loudoun County Public Schools – Teaching Assistant (K–Special Ed)

Ashburn, VA Aug 2010 – Jun 2023

Managed clerical and administrative duties, including preparing documents, organizing materials, and updating student records.

Maintained schedules and supported teachers with documentation, filing, and communication.

Communicated regularly with parents and staff and handled confidential student information.

USDA – Staffing Assistant / Personnel Actions Clerk / Clerk Typist

Washington, DC Feb 1991 – Feb 1998

Provided administrative support for HR operations including onboarding, personnel actions, and payroll processing.

Maintained employee files, scheduled meetings, and ensured compliance with federal records policies.

Entered and processed employee data, prepared internal reports, and handled confidential documentation.

Drafted correspondence, answered phones and emails, and directed inquiries appropriately.

Loudoun County Public Schools – Substitute Teacher (K–5)

Ashburn, VA Aug 2009 – Aug 2010

Maintained accurate attendance and class records; submitted written reports to lead teachers.

Ensured continuity in classroom operations, scheduling, and documentation during teacher absences.

Education

Northern Virginia Community College – Annandale, VA

Completed coursework in General Studies

Technical Proficiencies

Microsoft Word, Excel, Outlook, PowerPoint

Google Workspace (Docs, Sheets, Gmail)

Typing Speed: 60+ WPM

HRIS & File Management Systems (basic familiarity)

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