Customer Service Office Assistant
Resume:
Kara Day
Customer Service
Martinsburg, WV *****
************@*****.***
Professional Summary
I came to Indeed with the intention of finding secure employment with an agency or business that will give me the opportunity to develop my skills and grow with the company. I have experience in both office management and customer service. I thoroughly enjoy working with others and being part of an organized workplace dedicated to giving excellent service to the clients it serves. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Amazon warehouse peak season Nov- Feb 2025
Hagerstown Md
Administrative assistant
WVU Medicine-Hagerstown, MD
November 2022 to June 2024
Schedule patients, answer and route calls, internet fax, insurance, referrals, data entry experience in EPIC
Office Assistant
Liberty Tax Service-Martinsburg, WV
January 2022 to May 2022
Temporary for tax season. Was very busy and I loved it. Prepared documents, set, cancel and checked in appointments, bank runs, filed, assisted happy and angry clients. Homekeeper
Home-Martinsburg, WV
October 2020 to January 2022
I had a baby and was home with her for her first 2 years. Lead Cashier/ Lead beauty advisor
Ulta-Martinsburg, WV
July 2018 to October 2020
In charge of the cash wrap and upfront costumer service. Was promoted 2 positions in first 3 months. Office Assistant
CAS, Inc-Gaithersburg, MD
November 2015 to July 2018
All general clerical duties: manage phone calls, organize in-coming and out-going mail; place orders, copy and file documents
Education
High school diploma in General Studies
Frederick High School - 01 - Frederick, MD
2008
Skills
• Microsoft Powerpoint
• Cleaning Experience
• Phone etiquette
• Customer service
• Cash register
• Animal Handling
• Cash handling
• Clerical Experience
• Customer Care
• Sales
• Hotel Experience
• Animal care
• Hospitality
• Microsoft Outlook
• Hostess
• Computer skills
• Communication skills
• Epic
• English
• Tax experience
• Kennel Experience
• Call Center
• Medical terminology
• Pet care
• Customer Service (5 years)
• Typing
• Customer Support
• Microsoft Office
• Front desk
• Organizational skills
• Office experience
• Office management
• Front Desk
Certifications and Licenses
Driver's License
July 2010 to Present
Driver's License
CPR Certification
First Aid Certification
Additional Information
I enjoy providing friendly,efficient and high quality service to those around me and who I work with.
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