Data Entry Customer Service
Resume:
AMANDA
CLEMMONS
**********@*****.***
Chicago, IL 60637
Versatile and results-driven professional with experience at ABM Industries, adept in organizational skills and data entry. Excelled in roles requiring attention to detail and a strong work ethic, significantly enhancing office productivity and customer satisfaction. Proven track record in fostering team collaboration and delivering superior customer service.
PROFESSIONAL SUMMARY
SKILLS
• Positive attitude
• Customer service
• Time management
• Data entry
• Dedicated team player
• Resourceful
• Organizational skills
• Strong work ethic
• Attention to detail
• Patience and empathy
South Shore Community Academy
H.S.
Chicago, IL • 06/1999
High School Diploma
EDUCATION
ABM Industries - Rental Car Driver
Chicago, IL • 02/2024 - Current
Consular Outsourcing BLS Services Inc - Team Leader Chicago, IL • 04/2022 - 12/2023
RJB - Custodian
Chicago, IL • 05/2020 - 03/2022
US Department of Labor - Office Support Administrator Chicago, IL • 07/2018 - 03/2020
WORK HISTORY
Kept accurate records of mileage, fuel usage, and maintenance tasks for proper fleet management purposes.
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Conducted thorough vehicle inspections before each shift, identifying potential issues and reporting them to management.
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Delivered vehicles to various locations as needed, expanding company''s reach within market area.
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• Followed all relevant traffic laws and safety regulations. Managed conflict resolution among team members, fostering positive and collaborative work environment.
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Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed.
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Optimized customer experience by delivering superior services and effectively troubleshooting issues.
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Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
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Collaborated with other custodial staff to complete larger projects efficiently and effectively.
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Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
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Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
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Provided exceptional administrative support resulting in increased overall office productivity levels.
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• Maintained high levels of accuracy when entering data into company Hong Kong Trade Development Council - Research Assistant Chicago, IL • 06/2017 - 06/2018
Ceda - File Clerk
Chicago, IL • 09/2016 - 05/2017
databases, ensuring information consistency throughout organization.
Organized research materials, maintaining a well-ordered workspace conducive to productivity.
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Scanned documents and saved in database to keep records of essential organizational information.
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Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
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Identified and corrected inconsistencies in filing systems for increased accuracy.
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Created, implemented and monitored filing systems for easy retrieval of records.
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Responded promptly to internal document requests from colleagues, providing excellent customer service while minimizing disruptions to workflow.
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