Cdl Driver Customer Service

*

MANANA EVANS

**** ********* ****** ******, **. 36695 · 251-***-**** (P) 251-***-**** (P)

******@*****.***

PROFILE STATEMENT

• Over 18 years of leadership experience in managerial roles.

• Over 20 years of experience with customer service and working in a fast-paced environment.

• Licensed Claims Adjuster (Texas, Florida, Michigan, Indiana, and South Carolina)

• Certified Tax Professional

• Notary Public (State of Alabama)

• Proficient with Microsoft projects.

• Demonstrates professionalism, leadership, and effective problem-solving skills. EXPERIENCE

JAN 2023- PRESENT

OTR TRUCK DRIVER FLATBED/ CLASS A CDL DRIVER, WESTERN EXPRESS Responsible for hauling various freight on flatbed tarping and tying down loads according to Dot Regulation. Coordinating delivery schedules based on customer delivery schedules, peak delivery times and alternate routes. Utilized Electronic Logs to document daily vehicle and safety inspections. Obtain and maintain proper delivery authorization and pickup documentation. Conduct daily DOT pre-trip inspections. Transport freight from origin to destination in a safe and timely manner. MAY 2021 – OCT 2022

ESCORT DRIVER/ CLASS B CDL DRIVER, HIGH HEELS PILOT CAR ESCORTS Duties include escorting oversized trucks and large cargo over extended miles. Responsible for clear communication to truck drivers to assure safety, secureness of the load and to monitor potential hazards.

2015 – PRESENT/SEASONAL

TAX PREPARER, EZ TAX CREDIT SOLUTIONS

Duties include preparation of income tax returns for individuals and small businesses. Responsible for reviewing/ housing financial records, documentation of expenditures, data entry and maintaining confidentiality for all clients; knowledge of tax laws and regulations, QuickBooks and TaxAct.

APRIL 2011- MAY 2021

CORRECTION OFFICER, Mobile Sheriff’s Office

Responsible for providing care, custody, and control of inmates. Keep records and monitor the movement of inmates by checks and balances, check inmate classification and status by computer monitoring, maintain control and discipline of inmates in the kitchen, while making sure rules are enforced. Worked closely with vendors using accounting methods on receiving 2

food and supplies. Maintained kitchen to meet MCHD rules and regulations. Correctional medical department, performed various administrative task such as data entry, multi-line phone system, word, excel, Transmitted data for record count of inmates. Maintain important documentation involving personal inmate and visitor’s information. Proficient in several computer programs and accounting programs.

EDUCATION

MAY 2011

BACHELORS (HUMAN RESOURCE MANAGEMENT), FAULKNER UNIVERSITY MAY 2023

CDL DRIVING SCHOOL, BISHOP STATE COMMUNITY COLLEGE SKILLS/ CERTIFICATIONS

• Forklift Certified (Certificate available upon

request)

• TWIC Card

REFERENCES

**Available upon request.

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