Program Manager Executive Assistant

Nancy Dam

**** ****** ****., ******, ** 415-***-****

Email: ********@*****.***

LinkedIn: linkedin.com/in/nancy-dam-61129bb6

SUMMARY

Strategic Program Manager with 15+ years of driving transformative, data-driven business initiatives and leading high-performing cross-functional teams. Expert at managing multi-million- dollar budgets and delivering scalable programs that accelerate growth, optimize operations, and strengthen team synergy. Proven ability to streamline complex processes, foster collaboration, and deliver exceptional results in fast-paced environments. PROFESSIONAL EXPERIENCE

LinkedIn — Executive Assistant to VP, Data Engineering Feb 2022 – Present

● Spearheaded the preparation and seamless execution of Purchase Requisitions, and Contract Change Orders, ensuring compliance and efficiency in high-stakes contract management.

● Championed cross-functional process improvements that cut communication overload by 20%, enhancing team productivity for 250+ members.

● Designed and led impactful team-building events and executive engagements that elevated team morale and fostered a culture of collaboration.

● Developed innovative onboarding and mentorship programs, accelerating new hire integration and boosting team cohesion.

● Pioneered a color-coded calendar system that increased scheduling efficiency and saved valuable administrative hours.

● Expertly managed complex executive travel logistics, adapting quickly to last-minute changes for flawless execution.

● Controlled budgeting, expense forecasting, and vendor invoice auditing, maintaining rigorous financial accuracy and compliance.

● Partnered with HR, Finance, and Legal teams to deliver precise reporting and financial reconciliations.

● Skilled in Zoom, Slack, Microsoft Teams, Google Workspace, Smartsheets, SharePoint; actively expanding expertise in Agile and JIRA.

Stanford Graduate School of Business — Program Manager Jan 2011 – Feb 2022

● Directed end-to-end operations for leadership development programs impacting ~420 students, consistently delivering flawless program cycles.

● Cultivated key stakeholder relationships, expanding program portfolio and delivering 8- 12 high-impact projects annually.

● Diagnosed and resolved operational challenges, leading targeted improvements that elevated program effectiveness and streamlined workflows.

● Represented programs at senior leadership meetings, driving resource alignment and strategic goal attainment.

● Orchestrated recruitment for 45+ new hires per quarter, managing compliance and onboarding in partnership with HR.

● Administered a $2M budget, delivering accurate forecasting, detailed financial analysis, and comprehensive reporting.

● Leveraged Stanford’s financial systems (POs, CLM, Expense Reports, P-Card) to ensure strict compliance and fiscal responsibility.

● Strengthened vendor partnerships, enhancing service quality and cost-efficiency while managing contract adherence and invoice validation.

● Directed staff and temporary teams, consistently meeting tight deadlines and high- quality standards.

● Proficient with Zoom, Slack, Teams, Google Workspace, and Smartsheets Core-Mark International, Inc. — Program Coordinator to Sr. VP of Marketing Apr 2008 – Jan 2011

● Delivered end-to-end coordination for multi-channel marketing campaigns, ensuring alignment with client goals, budgets, and timelines.

● Developed detailed project timelines and milestones, ensuring on-time delivery and exceptional quality standards.

● Managed seamless communication across internal teams and external vendors to align priorities and expectations.

● Presented regular performance insights to senior leadership, incorporating feedback to refine future marketing strategies.

● Controlled project budgets, optimizing resource allocation and cost control.

● Supported full lifecycle event management, including logistics, execution, and travel for trade shows and client presentations.

● Developed foodservice vendor programs, improving service delivery and customer satisfaction.

● Oversaw production and distribution of marketing collateral across print and digital channels.

Dale Carnegie Training — Performance Consultant

Jun 2002 – Jan 2008

● Crafted and delivered impactful leadership, communication, and team-building workshops tailored to diverse corporate clients.

● Partnered with clients to design customized training solutions that directly addressed team performance needs.

● Managed concurrent training projects, ensuring timely delivery and superior quality under tight deadlines.

● Maintained CRM data and facilitated communication between instructors, trainers, and leadership teams.

● Built enduring client relationships, driving repeat business and valuable referrals.

● Coordinated academic calendars and logistics for courses, seminars, and corporate events.

SKILLS

● Program Leadership: Strategic Planning, Budget Management, Cross-Functional Team Leadership, Stakeholder Engagement

● Process Optimization: Workflow Enhancements, Policy Development, Cost Reduction, Operational Efficiency

● Technology: Zoom, Slack, Microsoft Teams, Google Workspace, Smartsheets, SharePoint, JIRA (in progress)

● People Development: Staff Mentorship, Onboarding Programs, Training Design EDUCATION & CERTIFICATIONS

● Research Administration (Cardinal I), Stanford University — Sept 2015

● Business Administration (In Progress), Las Positas College AWARDS

Amy Blue Award Nominee — Stanford Graduate School of Business, March 2021 Recognized for exceptional dedication, supportive leadership, and passion for empowering colleagues.

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