Software Developer / Engineer

Brian Keener

Tampa, Florida

*****************@*****.*** 405-***-****

WORK EXPERIENCE

Colorado Technical University Aug. 2023 –Present

National Admissions Advisor Remote

Consulted with prospective students with respect to their decision to attend school. Delivered a high level of service to students throughout their first session. In addition to communicating the philosophy and features of the school and serving as an advocate for prospective students, met the school’s quantitative and qualitative goals and objectives, as established, in an accurate, professional, and compliant/ethical manner using school-approved admissions processes and procedures.

●Responsible for developing and meeting action plans in order to obtain qualitative and quantitative goals and objectives.

●Evaluated monthly activity against standards.

●Professionally assisted prospective students through the admissions process in accordance with all applicable federal and state regulations, school policies and procedures, and in compliance with all accrediting standards and requirements.

●Partnered with prospective students via telephone interviews and/or e-mail correspondence to determine educational needs, concerns and interests.

●Increased focus on student service by way of additional time on queue to assist with requested information.

●Developed a rapport with prospective students and maintain contact with them frequently.

●Partnered with departments outside of Admissions to ensure the delivery of a high level of service to every student.

●Provided support to enrolled students to make sure they have submitted all documents needed to begin coursework.

●Supported students through the orientation process to ensure adaptation of the virtual/in person campus.

●Encouraged and guided students to utilize the virtual classroom preparatory course.

●Worked with lead faculty to support students in submitting assignments during their first session.

●Consistently operated within, and is measured with respect to, the school’s expected behaviors: Execution, Communication/Feedback and Professionalism.

●Ensured compliance with applicable University policies and procedures.

NUC University Jan. 2023 – Aug. 2023

Head Information Technology Admissions Representative Tampa, FL

Responsible for all recruiting functions as well as promoting NUC University as a school of choice to interested candidates with a specialization in the information technology program. In addition, helped the generation of prospective inquiries by attending a variety of events and ensuring candidates are properly informed about courses and choices.

●Effectively recruited qualified candidates into the Institution’s programs

●Trained other Admissions in NUC’s Computer Technician diploma and Cybersecurity bachelor’s programs

●Made phone calls to prospective students, conducted and closed interviews with prospects and followed up with applicants to ensure they have every opportunity to learn the skills they desire

●Represented NUC University with professionalism and honesty

●Responded to all inquiries into the University in a timely manner to answer questions

●Interviewed and qualified candidates for admission and assisted them with the appropriate course selection and enrollment paperwork

●Consistently conducted follow-up with all applicants to ensure successful enrollment

●Participated in appropriate recruitment and enrollment activities

●Developed opportunities to identify qualified candidates for the Institution through referrals and networking

●Completed daily, weekly, run-rate activity and performance reports to be submitted to the Campus Director

Infosys Apr. 2021 – Dec. 2022

Software Engineer Remote

Responsible for developing projects for several clients with ASP.NET framework in C# for backend and

frontend utilizing Angular. Additionally, presented projects to clients who were in marketing and automated cost-per-click campaigns with Microsoft and Google API’s with their respective ad tools.

●Coproduced projects ranging from small to very large teams using private GitHub repositories

●Developed internal workflows on working with 3rd party APIs

●Documented and refactored legacy code

●Interacted with B2B clients on a day-to-day basis on project satisfaction

●Optimized SQL database queries with individual lookup tables and cutting redundant data transfer with Microsoft Server SQL

●Built and used a CI/CD pipeline into Azure Web Services & Azure SQL DB

Microsoft June 2019 – Apr. 2021 Bing Ads Campaign Consultant Remote

Oversaw small and medium-sized businesses’ marketing requirements and initiatives with customer conversions increasing return on investment. Established inbound and outbound marketing strategies across communication frameworks via email, social media platforms, and print media. Developed and maintained strong professional relationships with Microsoft Ad platform users, streamlining campaigns. Developed, proposed and implemented creative marketing campaigns for clients, guiding advertising expenditure based on thorough PPC/CM advertising analysis.

●Managed and improved most accounts in one month for a new employee during COVID-19 peak

●Identified search engine optimization opportunities

●Optimized copy and landing pages

●Performed ongoing keyword research including discovery and expansion of keyword opportunities

●Researched and implemented content recommendations

●Executed tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns

●Tracked, reported, and analyzed website analytics and advertising initiatives and campaigns

●Managed campaign expenses, stayed on budget, estimated monthly costs while reconciling discrepancies

●Researched and analyzed competitors

●Developed and implemented link building strategies

●Worked with the development team to ensured SEO best practices are properly implemented

●Recommend changes to website architecture, content, linking and other factors to improve SEO positions and site performance

EDUCATION

Colorado Technical University July 2025

Bachelor of Science in Computer Science Colorado Springs, CO

University of Oklahoma May 2019

Bachelor of Arts in Journalism and Public Relations, Minor in Communication Norman, OK

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