Business Analyst Development

Ryne Valett

Montgomery, IL

m: 563-***-****

****.******@*****.***

linkedin.com/in/ryne-valett-00aa6561

Professional Summary

Vision-driven change agent with career-long record of operations, business analysis, and project management success for leading organizations

Proven talent for aligning business strategy and objectives with established business development and operations management paradigms to achieve maximum operational impacts with minimum resource expenditures. Results-focused thought leader who is recognized for supporting continuous improvement and process optimization, leading and training cross-functional teams, and developing and deploying impactful strategies aligned with business goals. Exceptionally dedicated professional with keen interpersonal, communication, and organizational skills, as well as change management, strategic planning, and resource allocation expertise.

Core Competencies

Operations Management

Project Coordination

Staff Training & Development

Logistics

Business Analysis

Needs Assessment

Computer Science

Agile Framework

Team Leadership

Client Relations

Reporting

Scrum

Professional Experience

Old Second National Bank, June 2024 to Present

Associate Vice President Senior Business Analyst

•Identified technical inefficiencies across business units, introducing process improvements that saved 10 hours/month and increased internal efficiencies.

•Led cross-departmental prototypes and technical business solutions that improved productivity and delivered $200K in annual savings.

•Delivered audit and reporting enhancements, resulting in $250K in compliance-related cost savings.

•Provided cost-effective resource strategies, saving $100K by maximizing use of existing software.

•Recommended operational improvements supported by analytics, achieving $300K in departmental savings.

•Automated reporting processes, saving an average of 40 hours per department monthly.

•Standardized QA/testing methodologies for system upgrades, improving consistency and reducing regression errors.

•Enhanced workflow efficiency with process mapping and redesign, resulting in 4+ hours saved weekly.

• Maintained KPI/KRI dashboards for operations leadership, enabling real-time decision support.

U.S. Bank, Remote, Nov 2023 to June 2024

COMMERCIAL ONLINE ELECTRONIC PAYMENT BUSINESS ANALYST

• Monitored and supported service tickets in production, reducing issue rates by 5% increasing customer satisfaction.

•Analyzed complex processes to provide efficient solutions, increasing customer satisfaction by 2.5%.

•Collaborated cross-functionally to resolve technical and operational issues.

•Logged and communicated daily processing statuses, escalations, and issue resolutions.

•Served as department POC for internal and external inquiries, improving communication response time.

•Created and maintained application documentation to ensure knowledge continuity.

•Provided subject matter expertise and training, saving 8 hours/month in team ramp-up time.

•Delivered high-level customer support via phone and email, ensuring client satisfaction.

•Assisted with various project-related business analyst activities as needed.

KBX Technologies, Remote, Jan 2023 to Nov 2023

BUSINESS ANALYST

•Partnered with SMEs to gather requirements and write user stories for enhancements and defects.

•Developed test scenarios and facilitated SME testing, leading to 8 hours/month in time savings.

•Validated business requirements using data/process analysis, prototyping, and rules definition.

•Led sprint planning and backlog prioritization aligned with Agile best practices.

•Supported onboarding and release of new modules/features for enterprise solutions.

•Identified and implemented automation improvements, reducing manual reporting by 6 hours/week.

•Facilitated training and knowledge-sharing sessions to enhance team capabilities.

• Created KCS-based documentation, saving 2 hours/week in research time.

U.S. Bank, Naperville, IL, July 2018 to Jan 2023

BUSINESS ANALYST

• Performed root cause analysis and developed solutions tailored to diverse client needs.

•Streamlined operations and automated internal/external processes via strategic projects.

•Created an Access-based output document used by 41+ business units to automate processing.

•Partnered with users to eliminate redundant manual tasks, saving $400K annually through audits.

•Managed system applications, file research, and EDI onboarding with high accuracy.

•Led training and support initiatives, saving 2 hours/week with enhanced documentation.

•Generated ad-hoc reports in Cognos and Power BI for internal/external stakeholders.

•Designed internal templates and dashboards to improve reporting efficiency and accuracy.

• Used SQL queries to identify critical data and reduce duplicate transactions for clients.

U.S. Bank, Naperville, IL, Sept 2016 to July 2018

OPERATIONS MANAGER

•Directed 20-person team to meet and exceed performance targets and operational KPIs.

•Achieved aggressive deadlines by compiling and delivering performance metrics within 4 days.

•Implemented process enhancements that cut analysis time by over 6 hours/week.

•Hired, trained, and managed high-performing operations staff to foster productivity and compliance.

XPO Logistics, Kansas City, KS, Oct 2015 to Sept 2016

FREIGHT OPERATIONS SUPERVISOR – KANSAS CITY

•Led transition to larger facility; managed fifth-largest terminal in the company.

•Coordinated operations and communication among leadership to align objectives.

•Supervised 75–100 drivers and dockworkers to ensure timely logistics execution.

•Fostered a collaborative environment to achieve efficiency and quality goals.

Con-way Freight Ottumwa, IA, July 2014 to Oct 2015

FREIGHT OPERATIONS SUPERVISOR – OTTUMWA

•Managed 25+ dockworkers and drivers to ensure timely, safe freight movement.

•Developed Lean A3 stories and trained staff consistently over 2 months.

•Contributed to Silver Lean achievement for Service Center by streamlining operations.

•Mentored employees in performance standards and best practices.

Education and Credentials

Bachelor of Science (B.Sc.) in Computer Science & Business Administration, 2014

Ashford University, Clinton, IA, USA

Extracurricular Activities: Baseball

Associate of Arts (A.A.) in Liberal Arts, 2011

Ellsworth Community College, Iowa Falls, IA, USA

Extracurricular Activities: Baseball

Awards and Honors

Shield Awards (U.S. Bank): Gold Shield for creating a PowerBI dashboard for KPIs and account tracking

Silver Shield for continuous work with of our largest clients

Bronze shield for Assisting with streamlining process for carrier payment.

Volunteerism

Set up Christmas lights at Eagle Point Park for Symphony of Lights, Ashford Baseball Team (3 Years)

Raked leaves for community members, Ellsworth Community College (2 Years)

Assisted with fundraising events, Ellsworth Community College (2 Years)

Additional Information

Technical Proficiencies: Microsoft Office Suite, Java Programming, Cognos, Power BI, Power Query, Access Database, Basic SQL

Interests: Baseball, basketball, football, slow pitch softball

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