Work experience
Operator
Atlantic Digestive Specialists March 2024-present
Take in and transfer calls from multi line phone system to various departments
Perform additional administrative duties as needed
DSP (Direct Support Professional)
Life Connections - Hampton, NHJanuary 2023 to Present
Work 1.1 with an adult with Intellectual Developmental Disabilities in the community supporting her in many different aspects. Transport her to different activities. Work alongside with her home provider to ensure goals they have set are being worked on regularly
Residential Counselor
Residential Counselor
Vinfen - Natick, MAMay 2022 to September 2022
Working with individuals with TBI helping them with daily living skills, taking them to appointments, out until the community and/or stay with them in their group home participating in activities there
Reason I left was that the job described in the interview was not what the job turned out to be.
Kindergarten Teacher
Kindergarten Teacher
Great Bay Kids Company - Pease - Newington, NHAugust 2021 to May 2022
Run a classroom of 12 five year olds getting them ready for public school. Plan and implement age appropriate lessons, encourage independence to teach them to take responsibly for themselves and their things, engage in both gross motor and fine skills such as running, jumping, cutting paper with scissors, drawing with markers and crayons
Lead Pre-K Teacher
Lead Pre-K Teacher
Little Munchkins - Exeter, NHFebruary 2020 to September 2020
•Implement curriculum for children ages 4-6 years of age
•Encourage independence and teach accountability for their personal things
Teller
Teller
NH Federal Credit Union Member Service Rep - Lee, NHSeptember 2018 to
December 2019
•Handle Financial Transactions such as daily deposits, withdraws, transfers
•Open new accounts for members *Assist with questions on existing accounts
•Educate members on additional services ie: classes, financial counseling, and credit union products such as CD's, Interest rates for loans and more
Kindergarten Teacher
Kindergarten Teacher
UHLC - Hooksett, NHFebruary 2018 to September 2018
•Implement curriculum for children ages 4-6 years of age
•Encourage independence and teach accountability for their personal things
Kindergarten Teacher
Kindergarten Teacher
Stand By Me - Hooksett, NHNovember 2017 to February 2018
•Implement curriculum for children ages 4-5 years of age
•Encourage independence and teach accountability for their personal things
Patient Care Coordinator
Patient Care Coordinator
Express Scripts - Byfield, MAJuly 2017 to October 2017
•Received Inbound calls setting up new and refill orders for patients
•Tracked orders for patients where medication was already shipped • Updated order info for patients in system
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Extensive phone work throughout the day
Cashier
Cashier
Market Basket - Epping, NHJanuary 2012 to August 2017
•Trainer for new employees, providing orientation paperwork, tour of the facility, and reviewing handbook guidelines expected of them for specific dept. positions
•Checking out customers at register with the utmost professional attitude and expectation brought on by exceptional customer service and a smile.
•Working with families of all different income levels such as EBT, and WIC while maintaining the utmost respect and confidentiality for certain situations.
CSR
CSR
TruGreen - Londonderry, NHFebruary 2017 to July 2017
•Receive inbound calls from existing and potential customers regarding lawn care services.
•Assist callers promptly while maintaining a goal of 1st call resolution to ensure complete satisfaction of each caller
•Implement changes to existing accounts including but not limited to taking in payments for existing lawn care accounts, updating demographic and financial information all while maintaining complete confidentiality of account holder's information including tokenization of credit card or checking account information.
•Documenting systems at the end of each transaction to ensure levels of communication among customers and employees run smoothly yet efficiently.
Lead Teacher
Lead Teacher
Apple Blossoms - Manchester, NHAugust 2015 to June 2016
Preschool 08/2016-02/2017
•Working in a classroom with children ages 3-5 creating and achieving age appropriate activities on a daily basis.
•Encourage children daily with self-help skills such as pushing in their own chair, putting away activities before engaging in new activities, and learning how to put on their own coat while focusing on fine motor skills such as snapping, zipping and buttoning for the older children.
•Allowing children to be creative and "free" with their expressions of art, music and gross motor play
Education
High School in General
High School in General
Newark Senior High School - Newark, NYSeptember 1984 to June 1987
Associates in Early Childhood Education
Associates in Early Childhood Education
Endicott College