Project Manager Management

Akshara D

SAP OTC/ Project Management Consultant

Irving, TX 75063 +1-469-***-**** *******.*****@*****.***

PROFESSIONAL SUMMARY

IT Infrastructure Project Manager with over 10 years of experience delivering end-to-end SAP transitions, including SAP RISE and Private Cloud migrations. Adept at leading ERP transformations, managing production support operations, coordinating technical cutovers, and ensuring business continuity during infrastructure shifts. Strong background in SAP S/4HANA (1511 and 1909+), project governance, and risk management with proven success in cross-functional team leadership, vendor management, and compliance oversight. Skilled in user adoption strategies, cutover planning, post-go-live support, and SLA management.

CORE SKILLS & TECHNOLOGIES

- SAP OTC & SD: Order Management, Pricing, Billing, ATP, Rebates, ECC 6.0

- Integration & Automation: SD-FI, SD-MM, SD-WM, Logistics Execution, EDI, IDocs, Credit Management, SAP S/4 HANA Public Cloud Configurations for Front Office

- SAP Tools & Technologies: Batch Job Monitoring Debugging Master Data Management SAP S/4HANA ECC Solman-CHARM ALE/IDocs LSMW/LTMC Tableau SAP Fiori SAP Analytics Cloud Blueprint Workshops Process Optimization Cutover Planning User Training Hypercare Support SAP CPQ Integration

- Project Leadership: Blueprinting, Cutover Planning, Hypercare, Stakeholder Management

PROFESSIONAL EXPERIENCE

Project Manager/Lead ERP Business Analyst Schneider Electric July 2022 – Present

•Worked with Data configuration factory team as a part of Unify S/4 HANA Public Cloud transformation for Front Office Sub template.

•Managed the daily activates in Production Support team for SAP 7.4 and S4 HANA 1511 including incident resolving, enhancements, defects, Release and supporting SAP Upgrade, new projects, and deployments.

• Led cross-functional SAP SD projects, managing end-to-end implementation, stakeholder coordination, and regular project status reporting to senior management.

• Created Pricing Procedure with different Discounts/ Surcharges/ Rebates using Condition Tables, Condition Types, Access Sequence and Pricing Procedure Determination

• Implemented automated intercompany pricing validations using SAP tools, streamlining pricing processes, minimizing manual intervention, and enhancing accuracy across transactions.

• Experienced in documenting Business Requirements, Use Cases, Test Plan, Test estimates, Test Approach, Test Scenarios, Test Cases and Traceability Matrix.

• Facilitated regular meetings with internal teams and external partners to review project progress, resolve issues, and ensure timely delivery of milestones.

• Designed and implemented the ZMDF Rebate Fund automation, significantly streamlining manual processes and improving overall system usability.

• Managed risk identification, mitigation planning, and escalation of critical project issues, resulting in improved project delivery and stakeholder satisfaction.

• Spearheaded COMPOL, CPQ, and MYSE projects, improving pricing automation and quote-to-order accuracy.

• Designed custom SAP Analytics Cloud dashboards, providing real-time sales, revenue, and pricing insights for leadership.

• Led year-end financial closing activities for multiple systems, ensuring smooth revenue reconciliation and compliance.

• Architected and deployed the ZMDF Rebate Fund automation, transforming complex manual workflows into an intuitive, user-friendly system. This initiative improved operational efficiency, reduced errors, and elevated the overall user experience.

Key Impact: Achieved 95% CSAT, eliminated backlog, improved SLA compliance by 30%, and enhanced global pricing and revenue recognition processes.

SAP SD Functional Consultant Varite India Pvt. Ltd. Sept 2021 – Jun 2022

• Designed and implemented a custom intercompany POSO process in SAP, optimizing order management workflows and enabling faster, more efficient transaction processing across business units.

• System Tested and supported the application for User Application Testing and successful roll-outs. Provided extensive test data for SD interface unit/integration testing. Actively involved in the unit testing, and integration testing

• Designed and configured availability check & ATP settings, improving stock allocation and reducing order failures.

• Automated IDoc error handling in SAP, streamlining EDI processes and enhancing order accuracy by proactively identifying and resolving issues.

reducing order failures.

• Develop technical specifications for inbound and outbound IDocs customization, output determination procedures and custom ABAP programming (EDI 810, 850, 855, 856).

• -Extensively worked on EDI IDOC (inbound, outbound, mapping with third party logistics service, comprehensive understanding of the IDoc mapping to EDIFACT and X12 standard messages.

• Acted as the primary liaison between business users, technical teams, and third-party vendors, ensuring clear communication and alignment on project goals and deliverables.

• Worked on Logistics Execution (LE) functions like Delivery Processing (inbound and outbound processes), Picking, Packing and Transportation.

• Executed comprehensive regression testing for SAP SD modules, ensuring system stability and minimizing post-deployment defects.

• Led the redesign of order-to-cash workflows, integrating automation to reduce manual tasks and elevate fulfillment efficiency.

• Management of business transactions that includes Pricing, Account Determination, Revenue Recognition, Basic Functions, third Party configuration, Rebates Agreements, and Billings Configured Sales Documents types and Partner Determination process.

• Configured all Text Types and Partner Functions as required to handle the Order-to-Cash process. Configured new Order Types, Delivery Types and Copy Rules.

• Partnered with ABAP teams to refine user exits and BADI implementations, optimizing performance and aligning solutions with business needs.

Let me know if you’d like adjustments to highlight specific skills or tools!

Key Impact: Improved order accuracy, reduced EDI failures by 15%, and enhanced system performance with 20% fewer ticket escalations.

SAP SD Functional Consultant/Sr.Project Manager Soccer Tech Inc. Jun 2017 – Aug 2020

• Led the SAP S/4HANA SD implementation, ensuring a smooth transition and early go-live by effectively managing project timelines and collaborating with stakeholders. Configured and optimized SAP SD pricing procedures, enhancing the accuracy of discounts, surcharges, and tax calculations to improve overall margin control.

• Designed and implemented order-to-cash automation, streamlining workflows and significantly accelerating order processing while minimizing manual interventions.

• Developed tailored intercompany sales processes to optimize cross-border transactions, resulting in more efficient operations and faster cycle times.

• Extensive experience in performing various testing including GUI, Integration, System, Regression, Functionality, Black box & White box and User Acceptance Testing

• Streamlined billing and rebate configurations, ensuring seamless integration between FI and MM modules and fostering greater accuracy in pricing and dispute resolution.

• Conducted thorough system testing and user acceptance testing (UAT) to validate SAP OTC workflows, enhancing system reliability and reducing post-go-live issues.

• Provided end-user training and documentation, increasing SAP adoption rates, and minimizing support tickets.

Key Impact: Reduced OTC cycle time by 15%, improved pricing accuracy, and ensured smooth S/4HANA transition with minimal disruptions.

Associate Consultant Newfound InfoTech Pvt. Ltd. Feb 2012 – Mar 2016

• Configured SAP SD solutions for multiple industries, ensuring smooth Order-to-Cash (OTC) workflows.

•Configured WHM and MM integration for material flows, Goods Movement, Stock Transfer, Put away and Replenishment.

• Configured customized transactions and created test data for MM/IM related transactions.

• Led requirement gathering & business blueprinting for OTC implementations, aligning SAP solutions with business objectives.

• Configured free goods functions in sales processes, entered master records for exclusive and inclusive bonus quantities, and configured settings for free goods.

• Performed testing of configured transactions and create test data for SD related transactions.

• Conducted integration testing between SAP SD, MM, and FI, reducing system errors by 15% and ensuring seamless cross-module functionality.

• Used organizational units in SAP to model different areas of the Coincidental and configured the organizational structure including sales areas and sales offices, as well as scheduling agreements.

• Automated credit limit checks and order blocks, reducing order processing delays by.

• Designed and implemented customized SAP SD reports, improving visibility into sales trends and customer demand.

• Configured customized transactions and created test data for MM/IM related transactions.

• Led end-user training workshops, increasing SAP adoption rates by 35% and minimizing post-go-live issues.

• Provided hyper care support post-implementation, reducing go-live defects by 25% through proactive issue resolution.

Key Impact: Improved SAP OTC efficiency, reducing integration errors by 20%, and ensuring 99% data accuracy in master data governance.

EDUCATION - MBA (Marketing & HR) Osmania University

AWARDS & ACHIEVEMENTS

- Emerging Leader Program Best Audit Lead Best Delivery Excellence (Zero Backlog)

- Dare to Disrupt Award (Jo Chat Bot) Customers First Award (YEP Activity)

Contact this candidate