Data Entry Information Systems

Ronna D. Sajna

**** **** **** ****** • Chicago, Illinois 60617 • 773-***-**** • ******@***.***

Summary of Skills:

•Computer Literate: ArcGIS, Microsoft Office Suite, Statistical Package for the Social Sciences (SPSS), QuickBooks, Adobe, Internet Explorer, Hypertext Transfer Protocol (HTTP), Hypertext Markup Language (HTML)

•Cartographic Design, Spatial Analysis, Data analysis, Research (qualitative/quantitative), report writing and queries

•Secretarial, database development, large mailings, Type 50wpm

Education:

•Received 01/2024: Chicago State University, Masters of Art, Geographic Information Systems/Economic Development

•12/2008: Arturo Velasquez Westside Technical Institute, Certificate, Medical Billing and Coding

•05/2003: Chicago State University, Bachelor of Science, Economics

Professional Experience:

Mar/20 – Dec/20 Family Legacy Foundation Chicago, IL

Audit Preparation Specialist

•Created data spreadsheets of grant expenditures

•Reconciled financial records

•Developed Income Statement, Balance Sheet and

Cash Flow Statement of Functional Expenses

Apr/17 – Dec/19 Public Consulting Group Chicago, IL

Data Processing Intern and Claims Assistant Intern

•Research outside of Illinois community based organizations

•Data entry and processing

•Conducted high volume telephone interviews

•Daily electronic SSI application submissions

•Conference calls/meetings

Jan/15 – Oct/16 Kelly Services Inc. Chicago, IL

Temporary Worker

•Associated Publications: Data entry and verification clerk, transcriptions, receptionist

•National Business Institute: project development/management, workshop materials preparation and distribution, large mailing

•Holiday Bright Lights & Tree Company: database development

Oct/14 – Jan/15 CHA/Fellowship Manor Housing Development Chicago, IL

Community Outreach Specialist/Office Assistant

•Worked directly with the Program Manager who provided housing services for residents and prospective residents

•Resident file management; accept and process rent payments, maintained accurate collection records

•Conducted orientation for all new residents: show units, explained lease and policies

•Worked with inspections department to expedite inspections of units, organized unit repairs and work orders;

•Responded to a series of phone calls, emails, and walk-ins

Jun/10 – Aug/14 Local Initiative Support Coalition Corporation (LISC AmeriCorps)

Intern

•2010-Positive Anti-Crime Thrust-Research Intern-Database development & maintenance

•2011-Metropolitan Family Services-Data Intern-Developed community area directory of services

•2012-Greater North Pulaski CDC-Community Development Intern-Conducted area business research, written report of findings

•2013-Greater Roseland CDC-Field survey, GIS mapped findings

Jul/02 – May/10 Chicago State University (Three Departments) Chicago, IL

Office Support Specialist

•Managed all meeting/conference logistics between the program partners, project coordinators and the university

•Conducted office management and travel liaison for department staff; handle travel authorizations, travel vouchers

•Performed financial operations such as annual budget preparation, direct payment vouchers and office expenditures

•Conducted departmental course scheduling counseling, transcribed meeting minutes

•Developed PowerPoint presentations for department professors and prepared manuscripts for publication

Jun/10 – Sept/10 US Environmental Protection Agency Chicago, IL

Summer Intern

•Geospatial analysis, geo-coding utilizing Google Earth Pro, Bing Maps & EPA Databases

•Latitude/Longitude verification of 550 landfills with EPA Datasets

•Filled Geographical Information Systems service requests utilizing ARC GIS

•Conducted Landfill database updates for Land & Chemicals Division

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