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Director of IT, PMP, CSM, CSPO, LSSBB

Location:
Sugar Land, TX
Posted:
June 27, 2025

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Resume:

Alan Ford, PMO Portfolio Manager Project Manager Product Owner

***********@*******.*** • +1-832-***-**** • www.linkedin.com/in/alan-ford-DT Summary

Results-driven leader with a proven track record of boosting global performance through digital solutions, process improvements, project delivery and portfolio management. Skilled at integrating business and technology to drive growth in multiple industries. Expertise in stakeholder management, change leadership, and aligning technology initiatives with organizational goals to achieve measurable success. Skills

Adaptability, agile and waterfall methodologies, collaboration, communication, Budgeting & Financial Management, Data analytics, Business Intelligence, PMO Governance, Problem-solving, project & portfolio management, workflow optimization, Vendor & Stakeholder Management, strategic planning. Education & Professional Development

Bachelor of Business Administration in Accounting – Prairie View A&M University Project Management Professional (PMP) - Project Management Institute (PMI) Certified ScrumMaster® (CSM); Product Owner® (CSPO®); Certified Agile Leader® (CAL 1) - Scrum Alliance Six Sigma Lean Black Belt (SSLBB); Project Management - Lean Process Certified – Management & Strategy Institute Work History

Shall Prosper Industries, Houston, TX

Director of IT/Freelance Dec 2023 – Present

• Designed and implemented an IT Service Agreement, defining service scope, pricing, and SLAs, including response times and service hours.

• Implemented cloud-based customer relationship management (CRM) software for internal and external business development, streamlining operations.

• Enabled seamless payment processing through an online platform, enhancing the customer experience.

• Improved invoice cycle time from three days to the same day, increasing efficiency and cash flow.

• Provided clients with digital estimates for fast approval and instant billing after job completion, boosting client satisfaction and retention.

• Managed end-to-end deployment of the company website, improving up-time and user experience.

• Sourced and deployed IT infrastructure, ensuring seamless operation of laptops, printers, backups, and network hardware.

Shell Energy Americas, Houston, TX

IT Portfolio Planning Manager May 2022 – Nov 2023

• Coordinated cross-departmental budget submissions, ensuring alignment with strategic objectives.

• Facilitated budget meetings and project status reviews, addressing project updates, latest estimates, actuals, variances, and change requests.

• Restructured portfolio management processes, aligning with the Rhythm of Business (RoB) to optimize content, and participants.

• Established a structured reporting process engaging project, product, and portfolio managers, development teams, and IT advisors.

• Coordinated efforts to ensure the "Plan on a Page," a milestone submission for all Shell Energy Americas IT projects and programs for both IT and business leadership.

• Oversaw the Communications Advisor and established the Rhythm of Communications (RoC): developed executive updates, meeting content, stakeholder updates, enterprise communications, and onboarding materials.

• Improved ServiceNow data quality by enhancing project progress reports, demand plans, and resource plans, increasing visibility into project health and resource utilization. Alan Ford +1-832-***-**** ***********@*******.*** Page 2

• Collaborated with the PMO to ensure all charges were correctly allocated to the appropriate WBSE codes or cost centers.

• Led Application Portfolio Management (APM), enhancing application control processes by identifying and resolving data gaps, reducing application data gaps by 92%, deployment gaps by 82%, and closing 100% of code repository gaps, significantly mitigating portfolio risk.

• Resolved reporting challenges by defining timing, channels, and information flow, improving leadership visibility.

• Collaborated with various departments to streamline the Export Control Classification Number (ECCN) process, reducing the approval time.

• Enabled seamless data input into a central tool, streamlining multi-level reporting and updates.

• Created a project readiness workflow to define project types, standardize funding request templates, and ensure required data for leadership approvals. Integrated with the Project Delivery Framework (PDF), accelerating decision- making and improving process efficiency.

Career Break January 2021 – May 2022

• Due to a change in corporate strategy, I was part of a 10,000-person staff reduction. BP AMERICA, LLC. – Houston, TX March 2007 – January 2021 Activity Integrations Systems Team Leader, August 2018 – January 2021

• Managed a global team across five countries to develop, implement, and administer tools supporting Activity Integration (AI).

• Served as business lead overseeing systems and documentation including SOPs supporting AI processes, collaborating with key stakeholders to align tools with process requirements and close operational gaps.

• Responsible for forecasting and managing the system's budget and associated resources.

• During regional visits, assessed activity integration processes and worked with regional executives to create and update change plans for seamless role transitions, technology deployment, governance, and training.

• Led project to consolidate 14 global P6 Oracle databases into a single instance, achieving $500K in annual savings.

• Migrated integrated data to Azure Cloud Data Warehouse, improving workflows and data reliability. Reduced dashboard update time from 3 days to 1, delivering the project $400K under budget.

• Migrated existing Spotfire dashboards and developed new dashboards using PowerBI for Upstream operations.

• Developed and implemented a Power BI Schedule Viewer via agile delivery, enabling schedule access while reducing software licensing costs.

• Modernized training content and global delivery, improving working methods for several roles.

• Recognized by BP executive management for exceptional leadership on critical projects, innovation, and driving significant cost savings.

Previous Role Highlights

• Successfully completed a development project for a new KPI solution across various areas, enabling root cause analysis of unfinished work and leading to improved planning and execution.

• Managed budgeting, vendor coordination, and cost reporting, ensuring financial efficiency and transparency.

• I completed three sustainable product development projects on schedule and within budget.

• Led a project developing and deploying Maxavera, an integration solution in Upstream, integrating Maximo and Primavera for enhanced planning.

• Improved the transition of operations team by implementing collaborative technologies between the onshore and offshore teams.

• Designed a performance management framework encompassing people, capabilities, Opex, Capex, safety, integrity management, and production efficiency.

Tools

MS Word, MS Excel, MS PowerPoint, MS Access, MS Outlook, MS Teams, SharePoint, Visio, Teams, ServiceNow, Azure DevOps, MS Planner, MS Project, Spotfire, PowerBI, Maximo, Primavera, Remedy, Yammer, Slack, Jira



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