Project Management Facilities Manager
Resume:
Norman Ackerman
** ***** **** ****, *****, SC, **045
Cellular: 803-***-**** Email: **********@*****.***
Professional Summary:
Dynamic, driven and accomplished facility manager offering expertise in project management, grounds maintenance, operations and safety management, PSM. Displays exceptional skills in problem-solving, team building, negotiation, leadership and departmental budgeting.
Skills:
Budget Control and Implementing
Ammonia Refrigeration
Project Management and Planning
Building Code Compliance
SAP
Capital Planning
Facilities Management
Construction Management
Contract Management
Environmental Compliance
Grounds Maintenance
HVAC Systems
Purchasing Management
Safety Compliance
Environmental Compliance
Preventative Maintenance
Lease Management
Operations and Maintenance
Plant Operations
Procedure Development
Purchasing Management
Professional Experience:
JLL/BD, Sumter, SC
Director, Facilities Manager
February 2022 to August 2024
Supports the Sr. Facilities Manager and/or Account Lead in the implementation of short and long-term goals & projects for the client.
Develops and implements innovative programs, processes and procedures that reduce short- and long-term operating costs and increases productivity by working closely with the Sr. Facility Management Lead, Account Leader, and the client.
Oversees the monthly/quarterly/annual reporting requirements appropriately based on client needs.
Completes all facilities related reports accurately and on time following the client’s policies for record keeping.
Manages the work assignments for building technicians, vendors, and contractors.
Leads facilities staff to deliver expected service levels to the client within the prescribed budget.
Assists with the development and implementation of the annual management plan for the buildings within the area.
Oversees the development and management of the capital and expense budgets by interfacing closely with the client representative.
Ensure client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship.
Recommends capital improvements and prepares operating budget reports. Prepares monthly operating budget & forecasts and completes monthly variance report.
Follows the annual performance plan; accomplish Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position.
Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management.
Manage contractors when on site ensuring each contractor is following all client and JLL policies and ensuring the delivery of the service is completed correctly.
Oversee the overall service delivery of the contracted services. Ensure all Client and JLL polices in regard to delivery of service, safety and compliance are followed.
US Foods, Inc. Lexington, SC
Facility Manager
September 2019 to 2021
Manage 45-acre, 630,000 SF food distribution facility; consisting of freezer, cooler and dry warehouse space, loading docks and office.
Manage annual $4.5M expense and annual $2 - 4M capital budgets.
Achieved 100% on time, at or under budget capital projects. Achieved at or below annual expense budget consistently all years. Achieve 100% “on time” PM’s on MHE fleet of single, double and triple ride on jacks, reach trucks, forklifts and order pickers.
Manage all MHE/building maintenance and a warehouse sanitation crew consisting of 20 people.
Ensure all team members complete all Food Safety, Corporate and OSHA annual training.
Manage PSM and Environmental programs, Site Security contracts (fire systems, video security, access control), 24/7 guard services, ammonia equipment maintenance contracts, landscaping, HVAC, janitorial, etc.
Responsible for 5 remote sites which handle customer deliveries in South Carolina and southeast Georgia.
US Foods, Inc. Zebulon, NC
Facility Manager
August 2016 to September 2019
Manage 50-acre, 450,000 SF facility; consisting of freezer, cooler and dry warehouse space, loading docks and office.
Manage annual $2.5M expense and $1M capital budgets with all associated projects.
Manage all MHE/building maintenance and a warehouse sanitation crew consisting of 12 people. f
Ensure all team members complete all Corporate and OSHA annual training.
Manage PSM and Environmental programs, Site Security contracts (fire alarm, video security, access control), 24/7 guard services, ammonia equipment maintenance contracts.
Responsible for 6 remote sites which handle customer deliveries in North Carolina and southeast Virginia.
US Foods, Inc. Lexington, SC
Facility Manager
August 2012 to August 2016
Manage 45-acre, 630,000 SF facility; consisting of freezer, cooler and dry warehouse space, loading docks and office.
Manage annual $3.5M expense and $1- 3M capital budgets with all associated projects.
Manage all MHE/building maintenance and a warehouse sanitation crew consisting of 12 people.
Ensure all team members complete all Corporate and OSHA annual training.
Manage PSM and Environmental programs, Site Security contracts (fire alarm, video security, access control), 24/7 guard services, ammonia equipment maintenance contracts.
Responsible for 5 remote sites which handle customer deliveries in South Carolina and southeast Georgia.
Tyson Foods, Inc., Columbia, South Carolina
PSM (Process Safety Management) Coordinator
July 2010 to August 2012
Administrated PSM Recordkeeping, Annual EHS Safety Training Program (46 Components), New Hire Orientation Safety Instructor.
Fire Chief of Incipient Fire Force. Tyson Certified Trainer for: Incipient Fire, respirator, HAZMAT and Permit Required Confined Space Entry. Training coordinator and member of both the HAZMAT and 1st Responders Teams.
Authored and edited numerous Safety and PSM Training Presentations.
Education:
Trident Technical College
North Charleston, South Carolina
Engineering 2+2 transfer curriculum
Chadwick University
Birmingham, Alabama
BS Environmental Studies
Newberry College
Newberry, South Carolina
BA Business Administration Degree Courses
References:
Excellent professional and personal references provided upon request.
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