High School Customer Service
Resume:
Orianna Porter
Atlanta, GA *****
**************@*****.***
Professional Summary
I am writing to express my interest in the Youth Activity Summer (Paid Position) Internship. I was researching about the work you guys do which sparked my interest. I have been a part of Provincetown Recreational Center which is where I made the connection with this position deciding to reach out and apply.
I am a graduate of Nauset Regional High School and currently a Sophomore at the illustrious Clark Atlanta University with a major in psychology hoping to further my career path and work in the Children's field. During my time at Nauset High, I was part of my cheer team. During my Junior year, I was the co-captain, after showing great leadership skills I was chosen to represent my team as the head captain. Throughout my time on the cheer team, I demonstrated leadership not only by leading but also by being a role model, offering guidance and delegating tasks.
With hopes of hearing back, I am excited to start this new journey. I am thankful for my application being considered as I believe I would be a valuable addition to your team. Work Experience
Chipotle Crew Member
Chipotle Mexican Grill-Atlanta, GA
November 2024 to Present
• Assisted in training new crew members on company policies, procedures, and food preparation techniques
• Maintained a clean and organized work area, ensuring compliance with health and safety regulations
• Recognized for providing excellent customer service with XX% positive feedback from customers
• Successfully resolved customer complaints or concerns promptly and professionally
• Trained new crew members on proper sanitation practices resulting in improved overall cleanliness ratings
Recreational Counselor
Provincetown Schools-Provincetown, MA
June 2023 to Present
I got the experience to plan, organize and lead activities for the youths which included group games, art and craft, and sport. I was put with different groups based on age ranging from 3 - 12 years old each week. I ensured the safety and well being of my students while providing a fun and positive environment.
• Planned and executed a wide range of recreational activities for individuals of all ages
• Maintained accurate records of program attendance, participant feedback, and equipment inventory
• Implemented safety measures to ensure the well-being of participants during recreational activities Stop and shop
Stop and Stop-MA
April 2022 to June 2022
• Managed a high volume of incoming calls, efficiently routing them to the appropriate departments or individuals
• Greeted and welcomed guests in a professional and friendly manner, ensuring a positive first impression
• Developed strong relationships with regular clients through personalized interactions and attentive service
• Resolved conflicts or escalated issues to supervisors when necessary to ensure customer satisfaction was maintained at all times
Education
High school diploma
Nauset Regional High School - Eastham, MA
September 2019 to June 2023
Skills
• Food handling (2 years)
• Hospitality
• Guest services (2 years)
• Cooking
• Customer service (4 years)
• Retail sales
• Leadership (2 years)
• Sales (3 years)
• Cash handling (4 years)
• Serving (2 years)
• Restaurant experience
• Food Preparation (2 years)
• Time Management
• Conflict Management
• Writing Skills (5 years)
• Cheerleading
• Microsoft Word (2 years)
Awards
Peer Mediation
May 2023
Certifications and Licenses
CPR Certification
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