Customer Service Data Entry
Resume:
Gerald B. Fontan III
Metairie, LA ***** 504-***-**** ********@*****.***
PROFESSIONAL SUMMARY
Versatile professional with over 20 years of experience in customer service, management, and operational support. Skilled in problem-solving, team leadership, and delivering high-quality results under pressure. Adept at building relationships and managing resources efficiently, seeking a role to leverage diverse expertise and contribute to organizational success.
SKILLS
- Customer Service Excellence - Team Leadership
- Problem-Solving - Time Management
- Financial Oversight - Effective Communication
- Multitasking - Attention to Detail
- Data Entry
PROFESSIONAL EXPERIENCE
Caregiver Careforth, Metairie, LA 2016 – Present
- Manage budgeting and resource allocation for household and medical needs.
- Handle 50+ monthly transactions with precision, ensuring accurate records.
- Provide compassionate, efficient support to meet client demands.
Property Manager (Part-Time) Private Individual, Metairie, LA 2024 – 2025
- Oversee rent collection, financial reporting, and tenant relations.
- Coordinate maintenance and repairs, managing budgets and contractors.
- Resolve conflicts and respond to emergencies with quick decision-making.
Freelance Graphic Designer Fiverr, Metairie, LA 2021 – 2022
- Delivered 20+ creative projects under tight deadlines, earning repeat clients.
- Collaborated with clients to refine designs, ensuring satisfaction.
Store Clerk Discount Stop, Metairie, LA 2017 – 2019
- Assisted customers with inquiries and processed transactions accurately.
- Supported inventory stocking and organization for smooth store operations.
Restaurant Manager Ground Pati, Kenner, LA 2006 – 2015
- Directed daily operations, achieving $1,000+ in sales during peak shifts.
- Managed inventory, payroll, and a team of 10+, improving efficiency.
- Trained staff in service standards, boosting customer satisfaction.
Security Supervisor Admiral Security Services, New Orleans, LA 2003 – 2006
- Led a team in high-pressure settings, maintaining detailed incident reports.
- Ensured operational safety and compliance with established protocols.
Warehouse Clerk/Office Assistant Windsor Door, Harahan, LA 2002 – 2003
- Processed cash, credit, and check transactions with zero discrepancies for customer purchases.
- Assisted in debt collection efforts, resolving outstanding balances through professional communication.
Receptionist/Dispatcher Holi Temporary Services Inc., New Orleans, LA 2001 – 2002
- Managed client inquiries and dispatched labor efficiently, maintaining accurate scheduling records.
- Processed employment contracts and payments with attention to detail.
Teaching Assistant/Computer Technician Southeast College of Technology, Metairie, LA 1999 – 2001
- Provided technical support to 30+ students and staff, troubleshooting software and hardware issues.
- Managed inventory of art supplies and digital resources with precision.
EDUCATION
Associate Degree in Computer Graphic Design
Southeast College of Technology, Metairie, LA 1999 – 2001
REFERENCES
Cathy Barthelemy
General Manager, Ground Pati
Gary Maestri
Land Lord
Paul Ippolito
Friend
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