Program Manager Social Media

Summary

Product & Program Manager

Passionate and results-oriented professional with valuable experience in exceeding goals and objectives through exceptional project management, process improvement implementation, and team leadership and product development. Communication expert with solid strategic direction, encouraging team-oriented decision-making and problem-solving, while fostering productive relationships through elevated emotional intelligence, reputable negotiation skills, and strong motivational influence with cross-functional teams, customers, and stakeholders. Contribute pragmatic analysis and recommendations stimulating efficiency, productivity, and profitability. Areas of Expertise

Chief Technology Officer/Co-Founder Nov 2024 – Present RequestWeed.com

Administer day-to-day operational management of developers performing design and code, while delivering exceptional customer support and business acumen to improve productivity and profitability.

● Manage the software product roadmap, development team workforce

● Design Figmas and code using React Native with MongoDB, Visual Studio, noSqlBooster, Figma, and Github.

● Facilitate social media and pages on Facebook, Twitter, Youtube, and LinkedIn.

● Research and Implement solutions to the product line.

● Responsible for ensuring that Value Streams are creating feasible and sustainable products & solutions.

● Owner of creating, managing & prioritizing product features, using a backlog, including experience in serving as the ultimate authority

Software Depot Manager/Logistics Support Product Technical Manager 2023 – May 2024 Michael P. Ryan ********@*****.*** • 413-***-****

https://www.linkedin.com/in/michael-p-ryan-36091917/

• Project - Product Management

• Team Leadership & Development

• Customer & Stakeholder Relations

• Timeline & Budget Management

• Process Improvements

• Strategic Planning

• Global Teams Management

• C-Level Communications

• Logistics & Technical Support

• Data Analysis & Reporting

• Thought Leadership

• Risk Assessment & Mitigation

Career Experience

1

USAF Theater Battle Control Division

Oversee 3D Expeditionary Long-Range Radar (3DELRR) program support through programmatic document review and recommendations regarding software maintenance and logistic support features, equipment changes, and technical requirement identification. Executes cross-functional collaboration and team leadership to ensure quality, streamline efficiency, and strategize process improvements.

● Establish nature and level of maintenance, replacement factors, source codes, and quantity of supporting spares, tools, and test equipment through partnership with system engineers.

● Offer assistance with guidance and provisioning conferences, depot maintenance, and depot activation decisions.

● Employ subject matter expertise as member of Technical Verification Team, Technical Order in Process review team, and pre/post publication review groups, determining technical accuracy of data and adequacy and proper sequence of content and making changes when necessary.

● Oversee the Software depot efforts, maintenance plans, schedules

● Branch Manager for 8 contractor workforce on day to day administrative needs (time, training, reviews) Chief Executive Officer/Operations Product Manager 2018 – May 2024 Tribe Apps LLC (Recite), Partnered with IDEAPROS.com Administer day-to-day operational management of 3 developers performing design and code, while delivering exceptional customer support and business acumen to improve productivity and profitability.

● Secured partnership with ideapros.com from pool of 70K applicants.

● Design Figmas and code using React Native with MongoDB, Visual Studio, noSqlBooster, Figma, and Github.

● Facilitate social media groups and pages on Facebook, Twitter, Youtube, and LinkedIn. Provides oversight and management of the product financials including assurance to budgets and tracking

● Provides oversight and management of the product financials including assurance to budgets and tracking Quality Assurance Product Test Manager 2021 – 2022 Raytheon Technologies - Intelligence & Space

Directed departmental and personnel testing activities, overseeing estimation, prioritization, planning, coordinating, and bug tracking while certifying accurate identification, and producing record keeping and documentation and fostering cross-functional collaboration with management to identify system requirements.

● Led teams through regression testing for new application releases before and after bug resolution, tracking quality assurance metrics, defect densities, and open defect counts. 2

● Developed and applied testing processes for new and existing products, verifying quality requirements, investigating cause of non-conforming software, and partnering with development teams to guarantee resolution.

● Performed first Application Programming Interface (API) integration test between US Air Force and Raytheon logistics system via new test automation process development using TestComplete.

● Identifies, tracks & manages appropriate feature metrics including tracking feature progress & areas for improvement

Principal Multi-Disciplined Engineer 2016 – 2021

Raytheon Technologies - Integrated Defense

Spearheaded job orders and maintenance for 3 forward-deployed Missile Defense Agency AN/TPY-2 radar systems, overseeing full-cycle management of procurement, shipments, change notice installations, site status monitoring, open non-conformance, engineering, quality, CN, and variance job orders.

● Established on-time and high-quality task completion serving as on-site lead/liaison during implementation efforts.

● Streamlined data reporting, driving program reviews and leadership decisions by 30 international and domestic programs and saving thousands of work hours and millions of dollars, through development of real-time data reports, available in multiple formats and supporting flight tests, ship readiness reviews, maintenance events, Missile Defense Agency briefs, and everyday sustainment efforts.

● Managed workflow of site personal at multiple locations. Program Manager 2013 – 2016

Northrop Grumman Sigonella Naval Air Station

Operated $10M budget for US Air Force forward-deployed unit with RQ4B Global Hawk UAVs, directing around- the-clock, while providing leadership and development of 63 overseas personnel in technical, manufacturing, and administrative departments.

● Boosted daily reporting metrics for US and Air Force leadership.

● Guaranteed mission completion during manning shortages and 6 month, 200% workload increase surge event.

● Coordinated hiring of 30 personnel during contract events and managed medical evacuations for 2. Additional Experience:

RQ4B Mission Assurance Engineer/Lead Logistical Engineer, Northrop Grumman SIgonella Naval Air Station

Coldfusion and MySql/Oracle Developer, mylocker.net/miltonfab.com/vilseckmilitaryautosales.com 3

Teachers Assistant CSIE-253, Harvard University

CEO/Operations Manager, BQTeamsonline.com/KS4Rent.com Non-commissioned Officer in Charge, Logistics Wing Phase/Corrosion Shop, NATO Facility Manager/Alternate Resource Advisor McConnell AFB, US Air Force, 22nd Maintenance Group (MXG)

Licensed Realtor, J.P. Weigand & Sons

KC-135R Flight Line Crew Chief McConnell AFB, US Air Force McConnell AFB Master of Liberal Arts Information Technology Management Harvard University, Cambridge, MA

Bachelors of Science in Computer Operations Technology Southwestern College, Winfield, KS

Associate in Applied Science, Aviation Maintenance Technology Community College of the Air Force, Montgomery, AL Design Coursework

Sessions Online School of Design, New York, NY

Education

4

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