Master Field Service Technician
Resume:
Jason Molinaro
New Kensington, PA
************@*****.***
Professional Summary
Goal oriented, dependable, and seasoned technician. Dynamic and results-driven Master Service Technician with extensive experience with service and installation in bulk cooking oil systems. Proven track record of driving business growth and optimizing account management through effective customer service, leadership, teamwork, and in-depth industry knowledge. Adept at developing strategic initiatives that enhance operational efficiency and maximize revenue.
Professional Experience
Master Field Service Technician
Restaurant Technologies, Inc, Monroeville PA
Aug 2005 – July 2009
Nov 2012 – Present
Install & service bulk cooking oil systems in restaurants following OSHA and FSA service regulations for Safety & Sanitation runs
Own a multi-state footprint fostering client relationships day to day service requests
Collaborate with senior leadership to develop and implement business strategies that align with organizational goals.
Install telemetry unit and phone lines; Wire switched outlets, tank alarms, junction boxes, and Hirschmann plugs
Prepare daily management call logs, internal reports detailing service visits
Detail pump preparation, rebuilds, and on-site premise installs
Provide testing of all valve assembly under pressure and replace as needed
Safety & Sales Specialist
Premier Safety & Service Inc, Oakdale PA
Sept 2011 – Nov 2012
•Responsible for service, outbound sales initiatives, and installs for fire extinguishers with commercial clients (Sold and retained over 100 clients during tenure)
•Leveraged communication channels including email & phone to provide best practice solutions and referrals within the org driving client satisfaction and sales
•Effective account management providing daily logs, spreadsheets of daily work progress by utilizing project management skillset in excel
•Provide high level of customer service through friendly approach, strong professionalism, and timely assistance with customer interactions
•Sold and serviced emergency lighting, exit signs, eyewash stations, and first aid cabinets
•Responsible for monthly company vehicle inventory
Repair & Installation Technician
Aramark Refreshment Services, Glenshaw PA
Jan 2010 – Jul 2011
•Responsible for installation and repair of commercial coffee equipment, water units, and various vending equipment
•Adhered to daily manifest for service schedules, provide logs of service rendered, and repair broken shop equipment
•Maintain weekly inventory of service vehicles
•Back up vending and coffee delivery routes leading to operating efficiencies and streamlined processes internally
Notable Accomplishments:
Maintained over 18 years of sales, service, installation, and professional leadership throughout my career. My achievements as a professional stem from effective time management,risk mitigation,and a firm understanding of profit and loss within an organization’s hierarchy.
Education
Electronics Engineering Technology, Associates
ITT Technical Institute, Monroeville PA
GPA: 3.72
Skills
Code comprehension for resistor and capacitor values
Boolean Algebra math expressions
Account Management, Client Relationship, and Sales
Leadership and Teamwork
Test AM and FM signals/PLC Programming & Debugging
Process Improvement
Certifications
OSHA
Certified with Oscilloscope and Multimeters
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