Quality Assurance Specialist

MICHAEL KLINGSIECK

SOFT SKILLS

● Adaptable

● Analytical

● Collaboration

● Creative problem solver

● Detail oriented

● Effective team worker

● Empathetic

● Learning oriented mindset

● Logical reasoning

● Strong communication skills (verbal

and non-verbal)

● Self-motivated

● Self-ownership

● Excellent Time management

TECHNICAL SKILLS

● Adobe suite

● Agile methodology

● Confluence

● GitHub

● Jira

● Excel/Google Sheets

● Effective Remote Communication

(Slack & Zoom)

● SQL (creating queries)

● Word Processing

● Zendesk

● 80 WPM

Email:

*******.**********@*****.***

LinkedIn:

https://www.linkedin.com/in/mklingsieck/

Phone:

801-***-****

Address:

Sandy, Utah 84094

WORK EXPERIENCE

Quality Assurance Intern at Lucid Software

[April 2024 – August 2024]

● Created and executed detailed manual test cases based on feature requirements for Lucidchart and Lucidspark, ensuring consistent and reliable performance across a range of user scenarios.

● Used virtual test environments to manually verify functionality, uncover edge cases, and test new features prior to release.

● Identified bugs and usability issues through hands-on testing and provided clear, step-by-step reproduction instructions for developers.

● Collaborated closely with QA and development teams to validate findings, confirm fixes, and maintain high product quality.

● Organized and led internal swarm and mob testing sessions to catch last-minute issues and blockers ahead of full releases.

● Participated in weekly bug triage meetings to assess issue severity, prioritize resolutions, and align testing with sprint timelines.

● Performed API tests, utilizing both SQL queries within Postman and GitBash.

Real-time VFX Artist at University of Utah

[September 2021 – May 2022]

● Created real-time VFX assets using Unreal Engine, Maya, and Photoshop, enhancing visual clarity and overall polish.

● Collaborated closely with art and engineering teams to fully implement visual effects that supported gameplay and aesthetic goals.

● Conducted regular play tests to assess project progress, identify areas for improvement, and report bugs or technical issues.

● Maintained up-to-date task tracking and progress reports using Jira, ensuring transparency and team alignment.

● Participated in biweekly sprint meetings to share updates, discuss blockers, and propose creative or technical solutions. EDUCATION

University of Utah

Bachelor of Science in Game Development

Contact this candidate