Patient Care Community Health
Resume:
ELEANOR PEACE-RICHARDSON
***********@*****.*** / 301-***-**** / CASTALIA, US 27816 Summary
Dynamic healthcare professional with extensive experience at the VA Department of Veteran Affairs, excelling in patient care and assessment. Proven ability to enhance patient satisfaction through effective communication and scheduling. Skilled in Meditech and team collaboration, fostering trust and improving community health initiatives through successful blood donation drives.
Experience
VA Department Veteran Affairs - Home Healthcare
Durham, NC
St Agnes HealthCare - Referral Coordinator
Baltimore, MD
St Agnes HealthCare - Blood Donor
Skills
Education and Training
11/2024
NC Department of Federal Affairs
Durham, NC
Certification
05/2001
St Agnes HealthCare
Baltimore, MD
Facility Certified: PHLEBOTOMY/CNA
03/1995
Caton Community College
Catonsville, MD
ANATOMY
Certification
Provided compassionate care to veterans, enhancing their quality of life, and fostering a sense of trust and safety.
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Monitored patient progress through detailed assessments, facilitating timely adjustments to care strategies and ensuring optimal support.
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Delivered compassionate care to veterans, fostering trust and enhancing their overall well-being.
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Fostered positive relationships with patients and providers, ensuring clear communication and timely referrals.
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Coordinated with healthcare teams to manage patient flow, effectively reducing wait times and enhancing patient satisfaction.
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Schedule appointment for (10) Physicians; Radiation, Hematology and Medical Oncology.
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.Schedule all first-time appointments, obtain patient history from various location and prepare charts for Physicians.
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Maintain attendance from Tumor Board and issue the Physicians Certificate for Recertification.
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Verify patient insurance, and obtain a referral/authorization if needed for the initial consultation.
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Keep procedure manuals in compliance with the requirements of various accrediting agencies, such as the FDA, JCAHO, etc.
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● English Language
● Clerical
● Meditech
● Mosaic
● Athena
● Microsoft
● Excel
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● Phlebotomy techniques
● Patient care
● Scheduling appointments
● Patient assessment
● Healthcare communication
● Medical documentation
● Team collaboration
● Time management
● Emergency response
Baltimore, MD
References
References available upon request.
01/1993
Automation Academy
Washington, DC
Certificate: MEDICAL
ASSISTANT/CNA
05/1969
Army Base/High School
Babenhause, Germany
DIPLOMA
05/1968
Perry's High School
Louisburg, NC
GENERAL
Finished in Babenhause, Germany
Coordinated blood donation drives, increasing donor participation and significantly enhancing community health initiatives.
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Provided compassionate guidance to donors, fostering a welcoming environment that encouraged repeat donations.
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Partnered with local organizations to raise awareness and drive engagement, resulting in substantial community outreach.
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Implemented targeted marketing strategies to promote donation events, resulting in measurable improvements in community engagement.
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