Data Entry Life Balance
Resume:
Esther Trahan
*************@****.***
Dedicated healthcare professional with over 20 years of experience in medical administraAon, paAent service, and logisAcs. Skilled in EMR systems, insurance verificaAon, scheduling, and data entry. Proven ability to communicate effecAvely, stay organized, and support both paAents and medical teams. Seeking a role that offers a healthy work/life balance while allowing me to conAnue helping people. Skills
* PaAent CommunicaAon & Support
* EMR Systems (e.g., Cerner)
* Insurance VerificaAon & AuthorizaAons
* Appointment Scheduling
* Medical Specimen Handling & Delivery
* Claims Research & Eligibility Support
* Data Entry & AdministraAve Support
* SoX Skills: Dependability, Compassion, AZenAon to Detail Experience
Provider Advocate
United Health Group – Remote
12/2023 – 05/2025
Answered provider calls and responded to inquiries regarding paAent benefits and eligibility
Assisted providers with obtaining prior authorizaAons for procedures and services Researched and resolved issues related to claims, ensuring Amely processing Delivered clear, accurate informaAon to support healthcare providers and their staff
Medical Specimen Courier
Quest DiagnosGcs – Irving, TX
01/2022 – 12/2023
Picked up and delivered medical specimens to labs in a Amely, secure manner Maintained proper handling and transport of sensiAve materials Communicated with healthcare faciliAes to ensure smooth logisAcs Medical Office Assistant
Heart Center of Acadiana – LafayePe, LA
06/2009 – 05/2020
Scheduled paAent appointments and managed front-desk communicaAons Collected copays and processed payments accurately Ordered diagnosAc tests and refilled medicaAons per physician instrucAons Retrieved insurance authorizaAons and verified coverage details Clerical Assistant
Abbeville General Hospital – Abbeville, LA
10/1999 – 04/2009
Provided administraAve support to hospital staff and departments Handled paAent inquiries and facilitated basic non-clinical needs Performed data entry and maintained accurate records
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