Christopher Bernstein
*** ****** ** *********, ** 37801
***************@*****.***
Professional Summary
Dedicated and highly motivated professional with a strong background in service, communication, and problem-solving. Passionate about assisting customers in a remote environment, I prioritize honesty, respect, and active listening to ensure meaningful interactions and effective support. Leveraging technical proficiency and attention to detail, I am committed to delivering exceptional customer experiences. Seeking a Customer Service Chat Representative role to supplement Social Security while working from home, while fostering trust and collaboration in every conversation.
Work Experience
SSI Disability applied in 2018, approved in February 2019
Monterey Mushrooms Loudon, TN (Dec. 2017) 3rd Shift Sanitation - cleaned inside, under and around machinery
IHOP of Maryville Maryville, TN (Oct 2016 to June 2017) Dishwasher - ran dish machine and kept facility and grounds clean
United States Air Force Dining Hall Cook (1984). Maintained efficient meal preparation in a high-demand environment. Developed strong teamwork and time-management skills. Adapted to fast-paced operations while ensuring quality service.
Volunteer Service: Local Rescue Squad (1980 - 1984) Assisted in emergency response situations. Provided support and communication in high-pressure scenarios. Gained experience in helping individuals in need with professionalism and care.
Education
Medical Coding and Billing Program – Penn Foster Graduated: March 2022
•Career Certificate in Medical Coding and Billing
Certified Medical Coder (Certification #T8T3H8J7) – Obtained October 2022
Key Skills
•Customer Service & Communication
•Problem-Solving & Conflict Resolution
•Multitasking in Fast-Paced Environments
•Technical & Typing Proficiency
•Empathy & Active Listening
References
Available upon request.