Cynthia Garofalo
Rosedale, MD ***** • 443-***-**** • *************@******.***
Professional Summary
Accomplished Fiscal Accountant with a proven track record at the Department of Natural Resources, enhancing financial accuracy through expert account reconciliation and diligent accounts receivable management. Skilled in accounting and bookkeeping, coupled with exceptional customer service, consistently ensures balanced budgets and fosters client trust. Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.
Skills
Accounting and bookkeeping
Accounts Payable and Receivable
Bank Reconciliation
Bookkeeping
Account Reconciliation
Accounts Payable
Work History
Fiscal Accountant, 02/2007 to 04/2016
Department of Natural Resources – Annapolis, MD
Handled day-to-day accounting processes to drive financial accuracy.
Reconciled accounts and reviewed expense data, net worth, and assets.
Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Gathered financial information, prepared documents, and closed books.
Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
Office Manager, 06/2004 to 02/2007
Thomas Point Custom Renovations – Annapolis, MD
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Sales Associate, 03/2003 to 06/2004
Home Depot – Annapolis, MD
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Waitress, 02/1997 to 07/2003
Fleet Reserve CLB of Annapolis – Annapolis, MD
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Mail System Coordinator, 06/1986 to 09/1997
State of Mayland Governor's Office – Annapolis, MD
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Gathered and organized materials to support operations.
Education
GED: 06/1976
Julie Billiart Central High School - Boston