Customer Service Food

ANESU CHIMONYA

SUMMARY

Highly-competent wholesaler with comprehensive knowledge of sales strategies, marketing techniques, and supply chain management. Demonstrates strong negotiation skills and the ability to build lasting relationships with vendors and customers. Proven track record in identifying growth opportunities and implementing successful sales plans while ensuring customer satisfaction.

Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.

Inspiring manager with extensive experience in dynamic product industries and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.

Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.

Results-driven sales manager bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Resourceful Wholesaler known for high productivity and efficiency in task completion. Possess specialized skills in inventory management, supply chain optimization, and sales strategy development. Excel in negotiation, communication, and relationship building, crucial for success in wholesale environments. Ready to leverage abilities to maximize profits and ensure customer satisfaction.

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

EXPERIENCE

Wholesaler, 04/2025 - CurrentAnehRumb - Chegutu, CHE

Developed and significantly grew assigned territory using strong engagement and marketing skills.

Established ambitious goals for employees to promote achievement and surpass business targets.

Negotiated pricing agreements with vendors and suppliers.

Identified new markets and opportunities for growth.

Developed promotional materials, such as brochures and catalogs, for marketing campaigns.

Maintained accurate records of orders and customer information.

Developed strategies to maximize sales within assigned territory.

Resolved customer complaints regarding sales and service.

Enhanced sales volume through skilled support to both new and inactive customers.

Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.

Assisted in developing budgets, forecasts, and financial plans for the company.

Developed and maintained relationships with vendors to ensure timely delivery of goods.

Used change methodologies to increase sales and led projects for increased productivity.

Coached, developed and motivated team to achieve revenue goals.

Built sales forecasts and schedules to reflect desired productivity targets.

Prepared weekly reports outlining sales activity and progress towards goals.

Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Conducted regular meetings with sales staff to review performance objectives.

Analyzed sales data to determine which products were selling best in each region.

Managed the distribution process from ordering through delivery to customers.

Conducted market research and reported on competitors.

Trained employees on proper procedures related to ordering, shipping, receiving goods.

Analyzed customer feedback to identify areas for improvement in service quality.

Led sales planning, development and account management to grow existing accounts and establish new sales accounts.

Ensured compliance with government regulations regarding product safety standards.

Coordinated shipments between vendors, customers, warehouses, and retailers.

Till Operator, 03/2024 - 02/2025Director Groceries - Zimbabwe, ZW

Checked personal identifications during alcohol and tobacco sales.

Helped with purchases and signed customers up for rewards program.

Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Offered customers carry-out service at completion of transaction.

Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Answered customers' questions and provided information on store procedures or policies.

Answered customer questions and provided store information.

Verified prices, discounts and other information on receipts before handing them over to customers.

Directed trash removal and sanitation procedures to keep aisles and register area organized.

Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Greeted customers, answered inquiries and explained promotions in a friendly manner.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.

Used suggestive selling techniques to promote add-on sales.

Processed returns and exchanges according to store policies.

Processed returned merchandise by strictly following store return and exchange procedures.

Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Delivered high level of customer service to patrons using active listening and engagement skills.

Scanned merchandise using point-of-sale system for accurate purchase totals.

Adhered to company policies regarding cash handling procedures.

Performed opening and closing procedures including counting cash drawers and preparing deposits.

Scanned items and checked pricing on cash register for accuracy.

Assisted customers with product selection decisions based on their needs.

Resolved customer complaints promptly while keeping management informed of any issues that arose during shifts.

Trained new team members in cash register operation, stock procedures, and customer services.

Reconciled discrepancies between physical inventory and computer system records.

Learned roles of other departments to provide coverage and keep store operational.

Identified customer needs and provided appropriate solutions quickly.

Welcomed customers, offering assistance to help find store items.

Processed credit card, cash, and check payments, ensuring all transactions were accurate.

Assisted customers with returns and refunds in a timely manner.

Built and maintained productive relationships with employees.

Counted and balanced cashier drawers.

Tracked sales data for inventory control purposes.

Waitress Trainee, 01/2023 - 08/2023Mbano Manor hotel - Victoria Falls,Zimbabwe, ZWE

Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Assisted in preparing salads, appetizers and desserts to speed up food service.

Time management

Learned to properly handle cash transactions and process credit card payments.

Brought wine selections to tables with appropriate glasses and poured for customers.

Served food and beverages to patrons and confirmed complete orders.

Promoted desserts, appetizers, and specialty drinks to optimize sales.

Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Maintained knowledge of restaurant policies regarding guest services and satisfaction.

Informed customers of daily specials and menu changes.

Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Stocked service areas with supplies during slow periods.

Provided exceptional service to high volume of daily customers.

Responded promptly to customer inquiries about menu items, ingredients, and prices.

Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Assisted with customer requests and answered questions to improve satisfaction.

EDUCATION AND TRAINING

Certificate of Tourism And Hospitality Management, Applied Arts, 06/2024

Mupfure Industrial Institute - Chegutu

Professional Affiliations:

Ranked in Top 10% of class

LANGUAGES

English:

First Language

French:A1

Beginner (A1)

CONTACT

Address: Chegutu, CH 00000Phone: 0775672844Email: ****************@******.***

SKILLS

Customer service

Sales strategy

Market research

Inventory management

Event planning

Team collaboration

Conflict resolution

Vendor negotiation

Financial analysis

Shipping and receiving oversight

Full-cycle sales process

Revenue growth

Operating procedures and policies

Ongoing Improvement

Contact this candidate