Customer Service Team Lead

DANIA ARISTA

Sacramento CA

● Positive Attitude & High Energy

● Exceptional Communication Skills

● Strong Team Collaboration

● Cash Handling & POS Operation

● Customer Service Excellence

● Fast Learner & Adaptable in Fast-Paced Environments

● Professional Appearance & Demeanor

● Flexible Schedule Availability (Nights, Weekends, Holidays) EDUCATION:

Segerstrom High School August 2009-August 2013

Sacramento State University Fall 2021- Spring 2026 BFA- Interior Architecture

WORK EXPERIENCE

Cashier / Team Lead

Panera Bread, Flynn Restaurant Group — December 2021 – October 2023

● Delivered exceptional customer service in a high-volume, fast-paced environment.

● Accurately processed transactions and handled cash, credit, and electronic payments.

● Maintained a balanced cash drawer and reconciled discrepancies promptly.

● Assisted with training and supporting new team members.

● Promoted a welcoming atmosphere with a positive attitude and friendly demeanor.

● Managed rush hours calmly and effectively while upselling promotional items. Service Coordinator

Coast Sign Inc. — April 2019 – November 2019

● Coordinated multiple projects simultaneously, demonstrating strong organizational skills.

● Communicated clearly with clients, vendors, and internal teams.

● Negotiated pricing, tracked budgets, and ensured timely project completion.

● Maintained professional relationships with high-profile corporate clients. Customer Service Representative

Allstate Insurance, Anaheim, CA — February 2017 – November 2018

● Provided excellent front-desk customer service and administrative support.

● Handled client inquiries with professionalism and courtesy.

● Accurately processed payments and maintained detailed records.

Contact this candidate