Continuous Improvement Preventative Maintenance
Resume:
Alban Fergusson
Knightdale, NC *****
347-***-**** ***************@*****.***
SKILLS/QUALIFICATIONS
• Strong knowledge of GMP (Good Manufacturing Practices), SOP, FDA regulations, EHS standards
• Proficient in troubleshooting and repairing complex machinery and equipment
• Skilled in preventative maintenance, reducing downtime, and improving operational efficiency
• Excellent problem-solving abilities and attention to detail
• Adept at working collaboratively in fast-paced, high-stakes environments
• Committed to ensuring safety and quality standards are consistently met
• Preventative Maintenance
• Equipment Calibration
• Root Cause Analysis
• Continuous Improvement
• Pharmaceutical Manufacturing environment
• Regulatory Compliance
• Technical Documentation
EDUCATION
Durham Tech Community College, Durham, NC
BioWork 3.0 Certification, June 2023
Program includes, however not limited to, FDA requirements for Good Manufacturing Practices (GMP) in a biomanufacturing environment.
University New York Sunny Delhi, New York
Liberal Arts and Science AAS; Graduation Date: Jun 2003 PROFESSIONAL EXPERIENCE
bioMérieux, Durham, NC
Manufacturing Maintenance Technician III Jul 2022 – Present
• Performs, documents, and improves procedures and Preventative Maintenance Activities.
• Adherence to FDA Regulations, GMP, ISO, HSE (OSHA), Department Procedures, and Manufacturing Directions.
• Ensures the most recent information related to maintenance and reliability is communicated and/or documented for compliance, history, and reliability.
• Strive towards continuous improvement of Preventative Maintenance procedures in pursuit of failure prevention and increased efficiency.
• Maintains / Operates (and as necessary troubleshoots) highly automated mechanical and electrical systems with minimal supervision within a team environment. Alban Fergusson
Knightdale, NC 27545
347-***-**** ***************@*****.***
• Performs corrective maintenance activities as necessary and in compliance with site documentation and change control requirements.
• Ensures that the automated mechanical and electrical systems meets and exceeds the Overall Equipment Effectiveness (OEE) goals determined by World Class Manufacturing standards to support business demands.
• Ensures manufacturing line is operating at optimum level for a GMP environment in a Safe mode while meeting production goals.
• Champion root cause analysis and continuous improvement to equipment/systems driving toward increasing reliability and minimizing the incidence of unplanned downtime to production equipment.
Manufacturing Maintenance Technician II Sept 2021 – Jul 2022
• Performs, documents, and improves procedures and Preventative Maintenance Activities
• Adherence to FDA Regulations, GMP, ISO, HSE (OSHA), Department Procedures, and Manufacturing Directions.
• Ensures the most recent information related to maintenance and reliability is communicated and/or documented for compliance, history, and reliability.
• Strive towards continuous improvement of Preventative Maintenance procedures in pursuit of failure prevention and increased efficiency.
• Maintains / Operates and troubleshoots highly automated mechanical and electrical systems with minimal supervision within a team environment.
• Performs corrective maintenance activities as necessary and in compliance with site documentation and change control requirements.
• Ensures that the automated mechanical and electrical systems meets and exceeds the Overall Equipment Effectiveness (OEE) goals determined by World Class Manufacturing standards to support business demands.
• Ensures manufacturing line is operating at optimum level for a GMP environment in a Safe mode while meeting production goals.
• Champion root cause analysis and continuous improvement to equipment/systems driving toward increasing reliability and minimizing the incidence of unplanned downtime to production equipment.
Process Manufacturing Technician I Jul 2020 – Sept 2021 Fedex, Knightdale, NC Jun 2019 – Jul 2020
Supervisor, Facility Operations
• Lead, managed, educated, and developed company employees focusing on retention and growth.
• Supervised and directed employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement. Alban Fergusson
Knightdale, NC 27545
347-***-**** ***************@*****.***
• Actively monitored, recorded, and educated employees regarding unsafe acts/conditions correcting immediately using corrective action as needed. Provided feedback and follow-up with all impacted employees.
• Planned daily manpower needs and set schedules to ensure customers’ freight was delivered and picked-up timely and damage free.
• Communicated job assignments coordinating with all employees’ ensuring direction was clear and concise.
• Monitored service freight and ensure cut time compliance.
• Monitored, analyzed, and addressed all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards.
• Assisted customers with rate quotes, claim information and setting appointments.
• Monitored actual performance data and gathered information for reporting.
• Built relationships and positive communications with all business partners to ensure customers’ and company’s service standards were met.
• Identified freight moving at incorrect weight and classification.
**Relocation to North Carolina**
The James SOHO Hotel, New York, NY Oct 2013 – Mar 2019 Training and Quality Manager
• Responsible for identifying and assessing training needs through guest and associate feedback and acting as a quality catalyst for the hotel's overall performance; planning, organizing, and directing the hotel's training programs.
• Supervised continuous learning and development opportunities both for line and leadership associates.
• Ensured consistent compliance with operational standards.
• Promoted continuous operational performance improvement throughout the hotel.
• Reviewed guest satisfaction surveys and prepared necessary reports.
• Assisted in the Roll out of corporate initiatives.
• Assisted with various facets of rooms operations. Hotel Operations Supervisor Aug 2010- Oct 2013
• Met all daily/weekly/monthly/quarterly due dates with tasks.
• Ensured that training in service standards is taking place in each department using the steps to effective training according hotel standards, including compliance in all departments.
• Assisted in creating a positive team-oriented environment that focuses on the guest, through employee development and motivation.
• Maintained direct contact with and monitored the development of the housekeeping department.
• Inspected rooms regularly to improve processes.
• Ensured schedule & payroll were submitted appropriately to GM weekly.
• Ensured the cleanliness and maintenance of the physical property through inspections and walking the floors.
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