Human Resources Hr Generalist
Resume:
Andrea Norful
Conway, AR, ***** 314-***-**** Email: ********@*****.***
Professional Summary
Friendly, hardworking and dedicated Benefits Administer and HR Generalist with over 25 years of Retail and Human Resources Capital. Experience in Recruiting, Interviewing, Benefits and Training. Proficient in Administering Corporate HR Initiatives and Employee Relations. Experience in handling complex situations with professionalism and confidentiality. Expert knowledge of local and state laws including HIPPA.
Skills
Compensation and Benefits
Labor Relations
MS Office Proficient
Trained in FMLA/ADA/EEO/WC
Team Building
Employee Recruitment
ADP Workforce Now
Termination Procedures
Training and Development
FMLA Comprehension
New Employee Orientations
Handling Multiple Priorities
Work History
Mercy Hospital, December 2020 – Present
HR Associate - Leave Time Management – St. Louis, MO
Administered employee leave requests including FMLA, Non FMLA, Personal, Maternity and Military Leaves through the leave intake process.
Ensure proper pay for team members on leave in partnership with the Payroll Team.
Serve as the primary contact for employees and managers, provide guidance on leave polices, eligibility and processes.
Selected Case Manager on Workers Compensation claims, including coordination of return to work for team members.
Generate reporting metrics and analytics for time off for Leave and Workers Compensations claims.
Maintain accurate records and documentation of all leave cases in Workday, Absent Tracker including tracking of leave and return to work dates.
Selected to set up new acquisition hospitals acquired by Mercy.
Selected to train managers to ensure proper scheduling for hourly and salary coworkers while on leave.
Enter PTO and ESB for coworkers on a Continuous & Intermittent Leave of absence in Absent Tracker
Work closely with Payroll, Leaders and coworkers with pay discrepancies while on leave.
WFF Facility Services/Clean Tech Company, March 2019 - December 2022
Benefits Administrator – St. Louis, MO
Administered company benefits for 2500 employees across 20+ states, including enrollment, terminations and deductions.
Managed Workman Compensation paperwork and FMLA documentation for all employees.
Created and ran monthly benefits reports in Team system. Support Notices and facilitated benefits enrollment training for new hires.
Loader Medical Benefits plans into the system during annual renewal and processes employee separations in the payroll system.
Input termed employees in COBRA system and managed ADP headings and Unemployment claims.
Administered health insurance for St. Louis local Union, including tracking eligibility, enrollment, terminations and invoice reconciliation.
Researched and resolved benefits-related questions for employees, vendors, providers, and payroll.
Reconciled monthly benefits invoices for medical, MEC, dental, vision, accidences, STD and voluntary life.
Lowe's Companies Inc. – October 2005 - September 2018
Human Resources Generalist – Florissant, MO
Facilitated all new-hire orientations, drug screening and background checks.
Processed unemployment claims and acted as the company representative at unemployment hearings.
Enforced company policies and procedures relating to all phases of human resources activity.
Managed the employee rewards programs.
Updated key human resource metrics, including turnover and terminations, using reporting tools on the HR'S database.
Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.
Monitored employee pay scales.
Managed all aspects of leave administration.
Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
Education
Master of Arts: Communication - Training and Development
Lindenwood University - Saint Charles, MO.
Bachelor of Arts: Human Resources Management
Lindenwood University- Saint Charles, MO.
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