Customer Service Independent Contractor

Megan Hilde

Pompano Beach, FL *****

*****.*******@*****.*** +1-754-***-****

Professional Summary

Versatile and reliable professional with a strong background in property maintenance, housekeeping, customer service, and light mechanical work. Proven track record of improving operational efficiency and customer satisfaction through a proactive, detail-oriented, and hands-on approach. Excellent communication, time management, and problem-solving skills. Thrives in dynamic environments, takes initiative, and consistently exceeds expectations. Dedicated to delivering high-quality service with a courteous and professional attitude.

Professional Experience

Independent Contractor – Property & Yacht Maintenance

Fort Lauderdale, FL April 2021 – September 2024

Provided full-service cleaning and property upkeep for residential and condo units.

Maintained building cleanliness: sweeping, mopping, window washing, and dusting.

Performed minor repairs: HVAC, plumbing, electrical, and carpentry.

Maintained safety and building security after operating hours.

Requisitioned and managed cleaning supplies and maintenance equipment.

Worked on a 44’ Meridian yacht: oil and fuel filter changes, hose replacements, buffing and waxing, detailing for charters.

Auto body and detailing work on various vehicles including Porsches and a Chevy HHR.

Assisted with babysitting and household responsibilities as needed.

Housekeeping Attendant – Fairwood Golf & Country Club

Renton, WA June 2010 – October 2011

Maintained cleanliness of clubhouse, gym, locker rooms, and event spaces.

Provided setup and support for events and weekend food services.

Operated course vehicles to service on-course facilities.

Produce Department Associate – Marlene’s Market & Deli

Federal Way, WA January 2008 – July 2009

Maintained produce displays and ensured freshness.

Assisted customers and handled inventory and ordering logs.

Supported front desk customer service and cashiering duties as needed.

Courier Driver & Office Assistant – Quest Diagnostics

Seattle, WA June 2007 – March 2008

Collected and delivered lab specimens on a scheduled route.

Maintained detailed logs of pickups and drop-offs.

Provided filing and administrative support in office post-route.

Housekeeping Assistant – Auburn Adventist Academy

Auburn, WA June 2003 – July 2007

Maintained dorms and athletic camp facilities during summer seasons.

Assisted with cleaning, minor repairs, painting, and general upkeep.

Housekeeper/Gardener – Don & Alice Kirkman

Auburn, WA August 2003 – November 2006

Performed indoor cleaning and outdoor landscaping on private estate.

Assisted with seasonal cooking, canning, and architectural copying tasks.

Gained knowledge in plant and flower care and maintenance.

Education

Associate’s Degree – Respiratory Therapy

Pima Medical Institute, Renton, WA March 2010 – August 2011

Prerequisite Coursework – Dental Hygiene

Pierce College, Puyallup, WA January 2008 – March 2009

High School Diploma

Auburn Adventist Academy, Auburn, WA June 2007

Skills

Property Management & Maintenance

Housekeeping & Deep Cleaning

Customer Service & Communication

Yacht Detailing & Engine Maintenance

Landscaping & Gardening

Event Setup & Support

Inventory Management

Basic Auto Body & Painting

Time Management & Scheduling

Problem-Solving & Multitasking

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