Project Management Medical Records
Resume:
Jada Smith
Hollister, NC 252-***-**** *************@*****.***
An ambitious and accountable healthcare professional who leverages an entrepreneurial mindset, tenacious work ethic, compassion for making a difference in individual’s lives. Brings a base of knowledge within clinical oncology and the healthcare industry. Successfully manages the full cycle: prospecting, closing, customer relationship management, customer satisfaction, and account retention.
EDUCATION
Post Graduate Certificate in Project Management, June 2020
University of Phoenix, Tempe, AZ
Master of Science in Psychology, January 2017
University of Phoenix, Tempe, AZ
Bachelor of Arts in Psychology, May 2003
North Carolina Central University, Durham, NC
EXPERIENCE
Data Technician, May 2023 – April 2025
Institute for Medical Research, Durham, NC
Reviewed patient’s basic medical information to determine eligibility.
Collected and maintained data going into study-specific databases and spreadsheets.
Reviewed electronic and paper medical records for medical information and conduct electronic database entry.
Performed efficient and accurate data abstraction and entry into database systems.
Adhered to internal standards of procedure, good clinical practice, and other IMR/VA policies.
Maintained patient confidentiality.
Completed tasks independently and manage personal workflow.
Communicated effectively with team members in both a written and oral manner.
Recommended new methods for data collection and documentation.
Lead Biometric Health Screener, May 2018- Current
Quest Diagnostics, Lenexa, KS
Perform biometric screening at client sites including finger stick blood collection, BMI, Blood Pressure and other health screening services based on service package.
Conduct health screening and provide appropriate and accurate results and information for participants, alongside, educating them on what can be done to maintain and improve their health.
Pre-event set up, team coordination and supervision, coordination with client representatives, set up event and participants information and screening results via smart tablets.
Manage screening team of no more than 20 providers to carry on the health events in different settings according to client preferences and HIPPA protocols.
Covid-19 Case Investigator, September 2020 – September 2022
Accentuate Staffing, Raleigh, NC
Facilitated communication between patients, laboratories, private healthcare providers, local and state public health entities in disease reporting.
Monitored Electronic Disease Reporting Systems for COVID-19 cases.
Performed independent case management, including but not limited to, education to patients regarding COVID-19, providing exclusion recommendations, following Colorado public health guidelines when issuing recommendations for cases.
Investigated reportable COVID-19 cases. Conduct patient interviews and contact tracing.
Ensured the consideration of the role of cultural, social, and behavioral factors in the accessibility, availability, acceptability, and delivery of health services.
Maintained professional knowledge in applicable areas and keep abreast of changes in job related rules, statutes and laws regarding communicable control, practices and techniques.
Utilized current evidence-based best practices in completing assigned caseload.
Completed accurate, detailed charting as appropriate, using both paper and electronic methods.
Practice Engagement Specialist, September 2017 – April 2018
Biologics by McKesson, Cary, NC .
Promoted to outside sales for respective territories.
Achieved metrics of 30 touchpoints (call, email, fax, mail, in-services) daily.
Qualified and followed up with sale leads.
Directed customers to websites or other company resources for information.
Established and maintained relationships with channel partners.
SKILLS
Sales operation
Healthcare
Teamwork
Time management
Account Management
Customer Service
Contact this candidate