Quality Assurance Internal Medicine

Angel Colon

To become an asset to any team by applying my skills and knowledge towards any

challenge.

West Haven, CT 06516

************@*****.***

+1-203-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Medical Scheduler

INTERNAL MEDICINE OF GREATER NEW HAVEN-Hamden, CT

June 2022 to Present

eClinicalWorks expert

high call volume

patient intake

fax, emails, voicemails

ZocDoc specialist

Patient Pop specialist

CoverMyMeds specialist

knowledge on insurances

knowledge on medical assisting

management team

Asst. Manager

Campus Customs-New Haven, CT

October 2020 to January 2023

Overseeing all incoming and outgoing inventory.

Creating window displays, store planograms, spread sheets for staff. Identifying and staying up to date with affiliated trends. Providing all product knowledge to staff and consumers. Maintaining top tier relationships with suppliers and buyers. Training and giving exquisite one on one knowledge to all store associates. Sampling new items and refreshing best sellers.

Answering all emails, phone calls, face to face interactions. Quality Assurance Representative

Modivcare-North Haven, CT

2019 to 2021

Handle high call volume.

Exceeded expected call goals.

One on one conversation with all patients.

English and Spanish calls.

English and Spanish emails.

Handled any issues with transportation.

Handled all complaints.

Medical insurance verification.

Cafe Supervisor

Wharf Cafe-New Haven, CT

2016 to 2020

Open/Close.

Inventory.

Monetary Transactions.

Bank deposits.

Maintenance/Upkeeps.

Food preparation.

Beverage preparation.

Sales Associate

Francesca's-Milford, CT

2012 to 2015

Cashier.

Merchandising.

Early morning floorsets.

After hours inventory routines.

Open/Close.

Education

Associate in General Studies

GateWay Community College - New Haven, CT

High school or equivalent in Agricultural Studies

The Sound School - New Haven, CT

Skills

• Bilingual

• Team Leadership

• Problem Resolution

• 70WPM Typist

• Microsoft Office

• Shipping & Receiving

• Selling Strategies

• Organization

• Communication

• POS

• Cash Handling

• Inventory Control

• Barista Experience

• Customer service

• Data entry

• Front desk

• Accounts receivable

• Computer skills

• Communication skills

• Filing

• Organizational skills

• Typing

• Phone etiquette

• Time management

• EMR systems

• Office experience

• Clerical experience

Certifications and Licenses

Certified Medical Assistant

Contact this candidate