Quality Assurance Engineering Technician

WARREN DAVIS

*** ******** **, *****, ****** States, 78634 • 512-***-**** • ********@*****.***

SUMMARY:

Engineering Technician with 13 years of experience in debugging, calibration, quality assurance, and testing.

Demonstrated expertise in troubleshooting and repairing complex electro-mechanical systems, enhancing product reliability and efficiency.

Proven ability to develop and refine manufacturing processes, contributing to continuous improvement and operational excellence.

EDUCATION:

Associates Degree – Computer Engineering & Electronic Technology – ITT Technical Institute

Graduate – Round Rock High School

DCSE Certification – Dell

DLT and VS80 repair

Level III Soldering

MCDST – Microsoft Course

TECHNICAL SKILLS:

Soldering, Testing, Debugging, Scripting, Assembly, Calibration

Active Directory, SharePoint, Enterprise Storage Systems, EMC Systems

Front End Storage Protocol, Field Upgrades, Troubleshooting, Repair, Firmware, Welding, Schematics

Quality Assurance, Exchange, Customer Services, Protocol Analyzers, Electro-mechanical systems, NPI

PC repair, Printer repair, Solder Pot, Windows Based Programs, Linux, Tech Support, Orbital Welding

Basic knowledge of power tools, Create and use Blueprints

PROFESSIONAL EXPERIENCE:

Consulting & Freelance Projects

2023 – Present

Applied Materials – Austin, TX

2021 – 2023

Engineering Technician

Responsibilities:

Designs, tests, and troubleshoots electro-mechanical systems, improving efficiency and reliability.

Developed new installation protocols, streamlining NPI and field upgrades, enhancing productivity.

Compiles detailed logbooks and test procedures, ensuring clear and accurate documentation.

Performs mechanical, electrical, pneumatic, and process testing, adhering to safety standards.

Assists in revising procedures, contributing to continuous process improvement and problem-solving.

Teamed with Engineering to refine manufacturing processes, boosting efficiency.

Resolved complex system malfunctions, enhancing product quality and user satisfaction.

Dell (Novitex)

2014 – 2020

Protolab / Sustaining Technician

Responsibilities:

Multiple facets of testing server prototypes during the development phases; configuring systems or boards and setting up test equipment; taking measurements; compiling data and making technical recommendations; debugging, repairing and updating firmware and code on enterprise server systems; debugging PCBA’s to the board level component; performing rework on printed circuit assemblies; organizing and tracking parts for system builds.

Experienced in Setup EMC systems, executing Customer Qual tests and debug failures, enterprise storage systems setup, testing and debugging, usage of protocol analyzers like LeCroy, SerialTek, or Xgig System or device level performance analysis; Front end Storage protocol like NVMe/PCIe, Fibre Channel, SAS SSD, SAS, SATA, DLT testing and validation using Crystal Disk, Western Digital drive maker, HDD scan, as well as internal proprietary Dell software.

Experience in Scripting such as in Perl, Shell or Python and Installation of all server Operating Systems.

Pioneered use of advanced protocol analyzers to boost debugging accuracy and speed.

Maintained rigorous documentation for system builds and firmware updates, ensuring accuracy.

Guided team in script implementation, improving operational procedures and system functionality.

Enhanced server system reliability by innovating diagnostic protocols.

Streamlined firmware update processes, reducing system downtime.

Initiated advanced troubleshooting methods, elevating system efficiency

Flextronics

2013 – 2024

Debug Technician

Responsibilities:

Repaired and troubleshot mechanical/electrical assemblies, ensuring operational efficiency.

Operated oscilloscopes and specialized test equipment, enhancing diagnostic accuracy.

Provided technical guidance to test operators, improving team performance.

Developed comprehensive instructions and logs, streamlining manufacturing processes.

Resolved complex component-level issues, significantly reducing downtime.

Ultra Clean Technologies

2010 – 2012

Orbital Welding/Manufacturing Assembly Technician

Responsibilities:

Set up and operated welding and soldering machines, ensuring compliance with engineering specs.

Trained employees in equipment calibration, leading to improved operational efficiency.

Read and interpreted prints and schematics for precise assembly and quality assurance.

Utilized precise measuring tools and various hand tools to maintain high-quality standards.

Collaborated with management and engineering to ensure timely delivery of products

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