Project Management It

Mark Caniparoli

503-***-**** **********.****@*****.*** Portland, OR

www.linkedin.com/in/mark-caniparoli-037570343/

IT PROJECT MANAGEMENT LEADER

Proactive project management professional with 7+ years leading complex, multi-phase projects spanning multi-year timelines. Expert in cross-functional communication, stakeholder engagement, and strategic planning, with proficiency in scheduling, budgeting, risk mitigation, and change management. Experienced in Agile and Waterfall methodologies, effectively managing projects using both frameworks. WORK EXPERIENCE

UPS Information Technologies Alpharetta, GA

IT Project Management Lead Sep 2017 – Dec 2024

Supervised the Program Management Office, supervising a team of 10 project managers and overseeing the management of 150+ simultaneous projects.

Oversaw the complete software development life cycle for each project, from initial requirements gathering through to deployment and maintenance.

Facilitated cross-functional collaboration among 8 IT build teams and 10 business work streams, guaranteeing adherence to timelines and budget constraints.

Governed the end-to-end release management, assuring seamless deployment cycles, minimizing risks, and maintaining alignment across technical and business teams.

Led mission-critical projects, overseeing cross-functional teams, optimizing resource allocation, and ensuring timely delivery of strategic business objectives.

Generated executive-level reporting, ensuring leadership had a clear view of project health while equipping development teams with actionable insights on progress, challenges, and key milestones.

Directed the planning, scheduling, and coordination for a multi-year, multi-phase, cross-functional project that replaced a 30-year-old legacy system, saving the company $11M annually in tech debt.

• Oversaw all aspects of change management and risk mitigation, making sure senior leadership maintained full visibility and could make informed strategic decisions.

• Served as primary vendor manager for a SaaS solution, guaranteeing timely delivery of multiple enhancements while maintaining defect-free deployments through collaboration and quality assurance strategies.

• Managed a $20M annual department budget, reinforcing fiscal responsibility by maintaining expenditures within 10% corporate tolerance levels through strategic planning and financial oversight.

• Managed procurement projects, ensuring vendor contracts aligned with corporate legal standards and compliance policies.

UPS Information Technologies Portland, OR

Quality Assurance Lead Jan 2011 – Sep 2017

Led the quality assurance team, supervising a team of 10 QA Analysts, that tested all project enhancements.

• Coordinated quality assurance testing on all department projects, working with build leads and project managers to align with deployment schedules, ensuring all projects had proper test coverage.

• Organized a team of full-time employees and global delivery staff to ensure complete test coverage and traceability, reducing overall production defects by 25%.

UPS Information Technologies Portland, OR

Lead Programmer Analyst Dec 2004 – Jan 2011

• Worked directly with the development teams, providing technical direction for all enhancements impacting the build team’s applications

• Developed and supported ORACLE applications using PL/SQL SKILLS

Project Management: Planning, Status Reporting, Risk and Change Management, Budget and Vendor Management, Agile, Waterfall, Software Development Lifecycle, Large Projects, Multi-Project, Integration Projects

Leadership: Program Management, Cross-functional Coordination, Outstanding verbal and written communication skills, Organization, Detail-Oriented, Release Management

Tools: Smartsheet, Wrike, Microsoft Project, Excel, Word, PowerPoint, Visio, SharePoint, Azure DevOps EDUCATION

Oregon Institute of Technology Klamath Falls, OR Bachelor of Science (BS), Computer Systems Engineering CERTIFICATIONS

Corporate Education Group, Project Management Certificate Program International Software Testing Qualification Board (ISTQB), Certified Advanced Test Manager

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