Service Specialist Risk Management
Resume:
Lauren Adams
Efficient. Dynamic. Service Oriented.
Norcross, GA 30092
**************@*****.***
EXPERIENCE
Progressive Casualty, Remote — Licensed Agent
JUNE 2023 - PRESENT
Assists customers with selecting policies that best fit their needs, preferences, and budgets. Duties include creating client payment methods, recommending risk management to clients. Identifies the customer’s motive and insurance needs, uses multiple software applications to track and gather information, stays current on products, services, and procedures. Using analyzing skills for reasoning and negotiation.
Progressive, Remote — Auto Service Specialist
FEBRUARY 2022 - JUNE 2023
Demonstrates proficiency in tasks by successfully meeting progress goals, handles inquiries and transactions for single or multiple lines of business and states. Servicing policies by modifying vehicles, drivers, and coverage from existing policies, ability to navigate through multiple computer systems simultaneously.
Nails on Brown, Dayton, OH — Nail Technician
JULY 2021 - JANUARY 2022
Set up, restocked, and completed various spa services according to the scheduled time allotted. Clean and sanitize work area and tools according to state board standards, answer phones to provide business information and book appointments, complete transactions, include creative and pleasant experience. Knowledge of natural ingredients and beneficial treatments. Social media and marketing contributor.
EDUCATION
Spa School Group, Columbus, OH — Certification
APRIL 2018 - AUGUST 2018
Completed required 400 hours of practical training and passed cosmetologist exam administered by the State Board of Ohio
Georgia Southern University, Statesboro, GA — Journalism
AUGUST 2001 - MAY 2003
Completed core class curriculum- 64 credit hours 3.1 GPA
SKILLS
Ability to work in a fast-paced and changing environment
Basic software applications (Outlook, Word, Excel)
Proven time management strategies
Effective verbal and written communication skills
AWARDS
Licensed Insurance Agent
AZ, AK, AR, CA, GA, HI, IL, IN, IA, KS, KY, LA, MI, MO, NJ, NE, NV, NY, ND, OH, OK, OR, PA, SD, TX, VA, WA, WV
Licensed Nail Technician
Features on www.rootedwoman.com
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