Customer Service Security Officer

Jalexis Reyes

**** * **** **, *******, IL *****

**********@*****.*** 856-***-****

Objective

Dedicated and compassionate professional with diverse experience in transportation, security, caregiving, and customer service. Seeking to bring strong interpersonal skills, reliability, and safety awareness to a dynamic team.

Work Experience

Driver

Holcomb – December 2023 to June 20, 2025

● Transported passengers safely and efficiently on designated routes

● Assisted individuals with disabilities during boarding and exiting

● Maintained vehicle cleanliness and safety standards

● Adhered to all traffic laws and company protocols Youth Detention Officer

Camden County Juvenile Detention Center, Blackwood, NJ – October 2021 to November 2023

● Maintained order and enforced facility rules

● Supervised youth during school and recreational activities

● Conducted regular safety inspections

● Documented resident behavior and monitored for contraband Security Officer

Allied Universal – August 2021 to October 2021

● Secured premises and monitored access points

● Conducted routine building patrols and inspections

● Verified identification of visitors and maintained logs Caregiver

Home Instead – August 2021 to October 2021

● Delivered personal care and emotional support to elderly clients

● Assisted with daily living tasks in a safe, nurturing environment

● Maintained cleanliness and ensured medication adherence Cashier

Chick-fil-A – February 2019 to March 2020

● Provided fast, friendly customer service

● Handled food orders and cash transactions

● Maintained a clean and organized workspace

Showroom Consultant

Chuck E. Cheese – September 2018 to May 2019

● Supported guest experience and party hosting

● Ensured cleanliness and customer satisfaction

Sales Representative

Kids Foot Locker – December 2018 to February 2019

● Assisted customers with footwear selections

● Managed inventory and sales floor restocking

Photographer

JCPenney Portrait Studio – September 2018 to December 2018

● Captured family and individual portraits

● Edited images and managed appointment schedules

Hostess / Ice Cream Server / Cashier

Deptford Skating Center – July 2018 to September 2018

● Welcomed guests and served refreshments

● Managed register and ensured a fun guest environment Education

Deptford High School – Deptford, NJ

High School Diploma, 2021

Police Academy Certificate, 2021

The Airline Academy – Ormond Beach, FL

Completed: May 2025

● Trained in airline city codes, safety procedures, aircraft doors, slide deployments, and ditch drills

● Hands-on training completed at JetBlue University in Orlando, Florida Certifications & Skills

● CPR Certified

● Safety Compliance

● Youth Counseling Support

● Strong Communication & Teamwork

● Experience in Elderly & Disability Care

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