Address: ** ***** ***** ****, **********, CT *****, United States Email address: **********@*****.*** Paul Bogardus
PROFILE
Dynamic and results-oriented professional with 9 years of experience in the logistics industry. Proven track record of driving fiscal results through decisive leadership and high-performance team building. Skilled in implementing fresh ideas to improve efficiency and adapt to changing environments. Strong communicator with a talent for developing relationships with external partners. Thrives in fast-paced, deadline-driven work environments and excels at problem- solving and providing proactive solutions. Experienced in 3PL warehousing and freight moves.
HIGHLIGHT OF
EXPERTISE
Operations
Strategic Planning &
Execution Vendor Management
Logistics Customer Satisfaction Budget Management
Interpersonal Skills Critical Thinking Training & Development Leadership Negotiation Business Development
Relationship
Management Decision Making Sales
3PL/ Supply Chain
Management
– SKILLS
EXPERIENCE
Redwood Logistics
11/2021 – present
Lead a team of 2+ direct reports within the operations department Manage all day-to-day operations for multiple key customers, ensuring operational efficiency and exceeding customer contracts and specifications Conduct successful training and development initiatives for team members through one-on-one meetings, quarterly and annual performance reviews Develop and maintain standard operating procedures and best practices for direct reports
Maintain performance expectations for operational excellence and cost reduction
Share relevant information and metrics with team to drive continual growth and improve decision-making skills
Enforce departmental rules and policies, effectively addressing escalated customer issues and build relationships through quarterly business reviews and conference calls
Monitor and analyze KPIs for key customers on a weekly, monthly, or quarterly basis
Manage carrier relationships and acquired contracted rates in collaboration with carrier management team
Logistics Manager
EXPERIENCE
Cultivate a team culture of accountability, inclusivity, and effective execution Encourage employee feedback through formal and informal channels Demonstrate excellent organizational and time-management skills Thrive in a team environment, collaborating and assisting others with effective conflict and complex problem resolution
Provide accurate customer-facing reports and client-centric data analytics and metrics
Coordinate with multiple team members across departments on tasks such as reporting, project operations, and compliance
Demonstrate ability to work autonomously and excel in a professional setting. Get Logistics
04/2021 – 09/2021
Oversaw all aspects of dispatching operations, including quoting, negotiating prices, and establishing new carrier contracts
Documented accounts utilizing track and trace and GLOBALTRANZ Software Partnered with clients to ensure customer satisfaction and exceed expectations
Prioritized tasks and managed workload to prevent delays Maintained strong relationships between clients and vendors Improved company growth by implementing structural and procedural changes
Monitored logistic performance and benchmarked regularly to meet company objectives
Negotiated prices, terms, and conditions of agreements and contracts; executed agreements with suppliers
Interfaced between sites and suppliers/3PL to ensure prompt resolution of issues regarding delivery or quality
Evaluated industry trends and performed risk assessments; initiated actions to ensure continuity of supply chain
Operations Specialist Logistics
R & R Freight Services
08/2019 – 09/2020
Achieved a 3% increase in profit margin through strategic negotiation of competitive rates with carriers and development of new carrier relationships Managed all aspects of dispatching, including quoting, price negotiation, and establishment of new carrier contracts
Utilized track and trace and McLoed Software to document accounts Collaborated with clients to ensure high levels of customer satisfaction and exceed expectations
Evaluated opportunities for process improvements and provided logistics solutions and recommendations
Prioritized tasks and managed workload efficiently to prevent delays Maintained strong relationships between clients and vendors Implemented structural and procedural changes to drive overall company growth
Monitored logistic performance and benchmarked regularly to meet company objectives
Negotiated prices, terms, and conditions of agreements and contracts with suppliers
Facilitated communication between sites and suppliers/3PL to ensure prompt resolution of delivery or quality issues
Conducted industry trend analysis and risk assessments to ensure supply chain continuity and initiate necessary actions
Truckload Logistics Manager
BTX Global Logistics
11/2011 – 07/2019
Successfully negotiated competitive rates with carriers, resulting in a 3-5% increase in profit margin
Truckload Division Manager
EXPERIENCE
Developed and maintained new relationships with carriers to enhance profitability
Managed and coordinated over $1B in ground freight moves Oversaw all aspects of dispatching, including quoting, negotiation of prices, and establishing new carrier contracts
Updated 3PL portals with status changes and entered charges in a timely manner
Executed timely processing of billing, invoicing, and management of carrier claims
Provided extra supervision on high value freight, including status updates every four hours
Documented accounts utilizing BTX ship, track, and trace, and FedEx operating system
Partnered with clients to ensure customer satisfaction and exceed expectations
Evaluated opportunities to streamline or execute process improvements, provided logistics solutions and recommendations, and implemented initiatives to meet overall corporate objectives
Prioritized tasks and managed workload accordingly to prevent delays Ensured compliance and stayed up to date with all TSA and Homeland Security regulations
Maintained strong relationships between clients and vendors to improve overall company growth
Monitored logistic performance and benchmarked on a regular basis to meet company objectives
Negotiated prices, terms, and conditions of agreements and contracts; executed agreements with suppliers
Acted as an interface between sites and suppliers to ensure prompt resolution of issues regarding delivery or quality
Evaluated industry trends and performed risk assessments; initiated actions to ensure continuity of supply chain
Routed international shipments for Sikorsky aircraft; documented charges and status changes
AWARDS
BTX Global Logistics
2017
Recipient of Top Domestic Sales Award