Customer Service Business Development
Resume:
MARGARITA TOPAL
C U S TOMER S U C C E S S MANAGER
*************@*****.***
Marlboro, NJ 07746
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Dynamic and ambitious professional with flair for building strong client relationships and driving substantial business growth. Known for articulate communication skills, proactive leadership, and strategic approach to identifying and capitalizing on new opportunities. P r o f e s s i o n a l Summary
S k i l l s
Strong sales and negotiation
skills
Proficient in Sales Force, Synergy,
Teams, and Slack
Proficient in Microsoft Suite Excellent written and verbal communication skills
OSHA and HIPAA Compliant Bi-lingual: Russian and English Customer relations
Critical thinking
BUSINESS DEVELOPMENT EXECUTIVE
FLORAL IMAGE
Jan 2024 - Present
INTERNAL DENTAL SALES
KIDZDENT
Apr 2018 - Dec 2023
PATIENT TREATMENT COORDINATOR Mar 2014 - Apr 2018
E x p e r i e n c e
Exceeded sales quotas by 115% within the first 60 days of business Turned in monthly reports for inventory, customer service tracking and sales pipeline through SalesForce. Functioned as a team leader for local staff and assisted in training new sales executives Arranged in-person meetings and visited with clients to improve success of sales pitches. Built and maintained pipeline that supported monthly, quarterly and annual goals. Provided product information to customers and aligned products with customer needs to boost satisfaction. Developed strong relationships with clients to grow business networks. Conducted presentations and product demonstrations for prospective customers. Leveraged account planning and time management tools to drive revenue to assigned quota. Responsible for patient consultations and sales for treatment options in a children's dental office Team liaison amongst multiple departments utilizing communication through Dolphin and Dentrix CRM. Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. Met deadlines while maintaining high-quality deliverables.
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ADAM EISENBERG, DDS
Face-to-face client interaction and handled patient concerns through timely corrective actions as well as high level referrals
Responsible for cross-training and onboarding new employees Scheduling, insurance verification and strong attention to details with clients, doctors and support staff ASSOCIATE IN ARTS (A.A.) IN BUSINESS ADMINISTRATION Jan 2004 MIDDLESEX COUNTY COLLEGE
Education
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