Customer Driven Specialist

Sonia Garcia

702-***-**** • ***********@*****.***

Medical Courier

Excellent Verbal, written, and spoken skills. Self-motivator, look closely to detail and ready to handle new tasks when needed. Highly organized and work well with others. Willing to learn at all times. Administrative Assistant and Office Manager. Responsible for high volume in calls and traffic in office setting. Assist the community and family setting in a school environment as well as in their own home as needed. Transportation provided and willing to drive a distance is required. Enrollment, Eligibility, Selection, Monitoring, Attendance in Government School Funding Programs. WORK EXPERIENCE

State of Arizona- Department of Economic Security 01/2018 - Present

{Job Title}

Excellent Verbal, written, and spoken skills. Self-motivator, look closely to detail and ready to handle new tasks when needed. Highly organized and work well with others. Willing to learn at all times. Administrative Assistant and Office Manager. Responsible for high volume in calls and traffic in office setting. Assist the community and family setting in a school environment as well as in their own home as needed. Transportation provided and willing to drive a distance is required. Enrollment, Eligibility, Selection, Monitoring, Attendance in Government School Funding Programs. CyraCom 01/2017 - 01/2018

Spanish/English Interpreter

Provide consecutive, meaning for meaning, first-person over the phone interpretation. Follow all CyraCom policies and procedures related to information confidentiality and interpreter ethics. Facilitate accurate communication between clients and Limited English Proficiency (LEP) clients and customers. Perform other related duties as assigned. English and Spanish language skills to help limited-English people speak to doctors, police, insurance agents, and more. We provide three weeks of paid training and ongoing support in the form of continuing education, interpreter teammates, supervisors, and coaches for the lifetime of your employment with us.

Acelero Learning Head Start 01/2007 - 01/2016

Family Advocate/ ERSEA Assistant

• Ensure eligibility, selection, and enrollment processes adhere to Head Start Performance Standards and Shine Early Learning’s internal standards and procedures.

• Accurately track attendance and assist with family follow-up and any needed action-plans to encourage full attendance.

• Work with the Family Services, Early Learning, and Health teams to document and address needs of children with allergies, health conditions, or other special needs.

• Maintain and update the enrollment tracking system; respond to enrollment inquiries.

• Coordinate with appropriate staff to ensure timely initial meetings occur with parents and documentation is properly tracked and recorded in our database.

• Conduct recruitment activities throughout the year

• Bilingual Interpreter for the family and staff

Arizona-Mexico Border Health Foundation Border CAPT 01/2002 - 01/2003 Prevention Trainer

Provide in-school substance abuse prevention programming as well as in-community programming. The position required a fast paced work environment coordinating services with school administrators, state prevention specialists and Alternatives Youth Development staff to make awareness activities and training of a week curriculum with certification through CAPT program in Washington DC.

• Including programs assigned for MADD

Admin. Assistance

Burr Exterminating 01/2001 - 01/2002

Office Manager

United Cerebral Palsy 01/1998 - 01/2000

Office Coordinator

Prepare certain documents, including business and sales proposals, as needed to support team leaders and executive staff members. Ensure all team members adhere to company policies and handle any violations according to the policy guidelines. Implemented new programs and made sure all were followed and in place.

Program Outreach Mgr.

EDUCATION

Associates Accounting

ADT Tucson, AZ

SKILLS

10 by touch, Ability to effectively community verbally and in writing, Accounting,Data Entry Clerk, Administrative Assistance, Advocate for Families, Bilingual Customer Service Representative, Bilingual Interpreter Continually, Bilingual proficiency English and Spanish, Computer literacy in email,word processing and internet navigation, Dealing effectively with diverse clientele in problem solving activities, Experience,training,and skill assisting the parents of young children, Experience working in low income diverse communities preferred, Good Oral and Written Communication Skills, History of Flexibility is being able to handle constant changes, Office Coordinator /Office Manager, Pass physical examination, background check,and fingerprinting screen, Prevention Specialist Trainer, Program Outreach Manager, Providing Workshops to At-Risk-Youth, Supervision (0-80)/Trainer for over 8,500 people reached, Teacher Aide, Translation of Materials from English to Spanish Computer Skills: Acrobat/Netscape/Navigator, Fax, Internet/Windows Explore/Google Chrome, Laminator, Microsoft Access, Microsoft Outlook, Microsoft Power Point, Microsoft Publisher, Microsoft Word /Microsoft Excel, Netscape, Page Maker, Quattro Pro/Quick Books/AR/AP Software, Scanner, Word Perfect

Contact this candidate