Branch Manager Customer Service
Resume:
Joseph Federer
Harahan LA *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Assistant Branch Manager
P&I Supply – Harahan LA
May 2019 - Present
Conduct daily safety meetings.
Assist manager in shipping and receiving.
Helped to enforce rules and regulations.
Daily operation of a 28’ box truck, cargo van and forklift.
Conduct daily cycle counts and inventory to ensure 99.9% accuracy.
Trained new employees on warehouse operations.
Responsible for opening and closing the building when the manager is unavailable.
Chief Engineer
Marriot – Metairie LA
November 2016 – April 2019
Conducted preventative maintenance on guest rooms.
Handled all service requests in rooms.
Specialized in repair and maintaining equipment and product.
Fill out reports for monthly inspections of the property and equipment.
Train new staff in maintenance procedures.
Maintenance Technician
First Lake Properties, Inc – Metairie LA
August 2005 – October 2015
Assess and perform general maintenance functions for a 300-unit apartment building.
Appliances: refrigerators, stoves, dishwashers, etc.
Plumbing: water heaters, faucets, sinks, toilets, bathtubs, washer/dryer, etc.
Electrical: lighting, wiring, switches, outlets, circuit breakers, etc.
Carpentry: doors, hardware, locks, cabinets, painting, trim work and flooring.
Air Conditioning and heating Services
Plant Manager
Ponchartrain Quality Buildings – Kenner LA
February 1995 – July 2005
Oversee all aspects of production.
Hire, supervise and quality check the work of a crew of 20+.
Resolve customer service issues and improve client relations.
Carpentry work: sheds, gazebos, decks, play houses, garages, etc.
Electrical work: lighting, wiring, switches, outlets, circuit breakers, etc.
Education
Riverdale High School – Diploma – Harahan LA 1989
Skills
Management
Receiving
Delivery Driving
Training
Leadership
Warehousing
Carpentry
Plumbing
HVAC
Certifications and Licenses
Class E Drivers License
Forklift Certification
Delivery Driver Certification
EPA Certification #048********** / Universal
Additional Information
A highly dedicated professional with initiative, talent, drive, and a history of excellence in management within warehouse, shipping and receiving organizations. Possesses excellent leadership experience with a strong emphasis on communications, database management, teamwork, quality, and motivation within departmental and cross-departmental teams. Ability to adapt to existing systems based on changing corporate goals and requirements. Excellent customer service, communication, time management and multi-tasking abilities.
References
Professional:
Greg Bienvenu – Branch Manager P&I Supply – 504-***-****
Ron – Marriot GM – 504-***-****
Paul Oneil – Maintenance Manager First Lake – 504-***-****
Contact this candidate