Business Development Account Executive
Resume:
Richard Scott
Noblesville, IN *****
****.*******@*****.***
www.linkedin.com/in/rickscott01
Sr. Client Solutions Manager Sr. Account Executive Director of Business Development
Award Winning - High-performing IT/Engineering Sales Professional with 20+ years’ experience delivering high impact work in IT/Engineering staffing industry. Skilled in developing strong internal and external relationships to facilitate collaborative achievement of high priority organizational goals. Confident in the ability to thrive in a fast-paced setting, leverage my skills in IT/Engineering Sales, Executive Account Management, Team Leadership, Project Delivery, and growing company revenue to enable team success.
Other Key Qualifications:
Consultative Solution Sales IT/Engineering Solutions
Business Development Strategy Process Improvement
Problem/Issue/Risk Resolution Project Management
Client Relationships P&L Responsibilities
Leadership/Mentoring Manage Supplier Relationships
Lowe’s, Noblesville, IN
Aug. 2024 - Current
Sales Consultant
●Provided customer/client sales support on electrical and plumbing products.
●Assisted with design and installation services of products to generate additional revenue streams.
●Recommended additional products and services for customer/client projects.
●Inventory management of electrical and plumbing products.
Assigncorp, Glendale, CA
November 2023 – June 2024 (Contract)
Sr. Client Solutions Manager
●Prospected nationally with small to large level clients to add value to their IT capabilities via Workforce Solutions, Application and Mobile Development, AI/ML/GenAI Development, Cloud and Infrastructure services, Data and Visualization, and Block Chain technologies.
●Spearheaded marketing campaign for launch of new website and marketing materials.
●Implemented new CRM (Pipedrive) and Lead Generation Tool (Seamless.AI).
●Developed organizational sales scripts and processes
●Drove client success and increased client satisfaction and retention.
●Created strategy to promote services and delivery model.
●Drove engagement to our LinkedIn page and oversaw content and posts.
Matlen Silver Group, Bridgewater, NJ
July 2022 –November 2023
Sr. Client Services Manager
●Joined Matlen Silver to build out their Midwest Engineering Division.
●Work with global enterprise organizations to provide IT and Engineering full-service workforce solutions via direct sales and MSP programs.
●Brought on new clients and help grow existing clients.
●Helped clients navigate current hiring trends and educated them on market salaries.
●Prospect with Senior Leadership to discuss IT and Engineering resource needs.
●Perform contract negotiations to provide additional services to clients and provide additional revenue streams.
●Held In-Take calls with hiring managers, scheduled interviews, and candidate feedback meetings.
●Helped with job definition and resource location with recruiters.
Diverse Tech Services, Indianapolis, IN
Oct. 2020 – July 2022
Client Services Manager/Director of Business Development
●Worked with small to enterprise level clients nationally to add value to their IT capabilities via Workforce Solutions, MSP Solutions, Cyber Security, Cloud Solutions, UCaaS/Voip, and IT Consulting Services.
●Worked directly with clients and increased MSP revenue by 30%.
●Lead sales efforts to bring on additional clients to the company’s portfolio for additional revenue growth. (Hunting)
●Worked with existing accounts to build additional revenue growth and ensure that DTS was maintaining SLA. (Farming)
●Worked with Delivery Team to deliver innovative solutions to help meet client’s needs.
●Key contributor to DTS Marketing and Sales strategy.
●Lead recruiting efforts and define processes for both on and offshore recruiting.
●Won yearly Top Sales award with the company.
Knowledge Services, Indianapolis, IN
January 2020 - Sept. 2020 (Laid off due to Covid)
Sr. Business Development Manager
●Developed sales strategies for Workforce Management and MSP/VMS solutions to mid-large cap accounts.
●Prospected new and existing customers for new workforce management solutions and opportunities.
●Worked with State Governments on workforce needs.
●Performed cold calling and sales calls to enhance new and existing accounts.
●Worked with local delivery teams to provide client solutions that made it win/win for both parties.
●Assisted in developing recruiting strategies and procedures.
●Negotiated new MSA agreements with current and potential clients.
BCforward, Indianapolis, IN
June 2016 - January 2020
Business Development Manager/Director of Business Development
●Developed sales strategies for new and existing Enterprise level accounts.
●Performed cold calling and sales calls to enhance new and existing accounts.
●Increased clients by 27% and increased revenue with existing clients by 45%
●Enhanced service offerings with existing clients.
●Worked with on and offshore delivery teams.
●Negotiated new Master Service Level Agreements and SLA’s.
●Worked with the Service Delivery Team to promote new Digital Innovation Academy/PMO offerings.
●Provided weekly, monthly, quarterly metrics on account statuses.
●Awarded top Sales awards multiple times.
CSpring, Indianapolis, IN
Jan. 2015 – May 2016
Sr. Account Executive
●Performed cold calling and sales calls to local enterprise level organizations for IT solutions and services.
●Prospected new and existing customers for new IT business solutions and opportunities.
●Maintained, tracked and logged sales activities in CRM systems (MS Dynamics and Salesforce).
●Insured products and services were delivered on time and on budget within the parameters of the service line engagement.
●Attended local networking functions and industry conferences for additional business opportunities and sales.
STLogics, Inc., Indianapolis, IN
Nov. 2010 – Dec. 2014
Responsible for the overall sales of STLogics services, including sister companies - STProfessionals, and STBigData. Handled large to enterprise-level client accounts.
Vice President
2013 – 2014
●Developed sales strategies to generate new business, increasing revenues by 30%.
●Manage sales activities; including prospecting, qualifying, bid proposals, quote preparation and closing.
●Maintained vibrant client/vendor relationships.
●Lead technical and administrative staff and directed operations.
●Key decision maker in facilities and equipment planning and purchasing.
●Account Manager for Enterprise Level Accounts (Fortune 500)
●Sales Lead for IT Solutions and Workforce Management
●Instrumental in company’s growth
oContributed to the Indianapolis Business Journal ranking STLogics from the 14th largest IT Firm in Indianapolis to 6th within 3 years.
Vice President of IT Sales
2011 – 2013
●Increased enterprise level accounts by 380%
●Increased Account Sales by 400%
●Developed and Directed Recruitment Team (On-shore and Off-Shore).
●Set and maintain sales team goals.
●Established a CRM database via MS Dynamics
●Developed and maintained new and existing customer relations.
●Delivered both staffing solutions and development.
●Insured products and services were delivered on time and on budget within the parameters of the service line engagement.
●Interfaced with CIO/Project Managers to ensure customer satisfaction and additional service offerings.
IT Sales Executive
2010 – 2011
●Performed cold calling and sales calls to local business for IT recruiting services and solutions.
●Prospected new and existing customers for new business opportunities.
●Attended networking functions for additional business opportunities.
Independent IT Services Consultant, Kokomo, IN
Feb. 2009 – Nov. 2010
●Worked with small local businesses to assess their IT needs and recommend solutions.
●Developed software implementation plans and technology solutions addressing current and future client business needs.
●Worked with company’s CEO/CIO to evaluate current IT state and make recommendations for future IT solutions.
Electronic Data Systems/Hewlett Packard, Kokomo, IN
1997 – 2009
Project Manager
●Project Manager for multiple projects ranging from deploying common Configuration Management (CM) tools and project management tools, web and mobile applications, development and testing tools, and software license administration.
●Worked with global virtual teams on many projects.
●Followed common SLC methodologies and agile processes for a SEI CMM (Software Engineering Institute Capability Maturity Model) level-3 organizations.
●Utilized and coordinated with Best-Shore resources to reduce project and deployment costs. Most projects were from requirements definition through production support mode.
●Focused on common processes, cost reductions, and improved client/customer satisfaction.
Electronic Data Systems (EDS), Kokomo, IN
1994 - 1997
Application Support Specialist
●Application support at the Delphi-E&S World Headquarters. Supported mechanical engineers and designers in their CAD/CAE functions using UG Solution’s Unigraphics CAD/CAM/CAE parametric modeling software on one hundred plus Hewlett Packard Unix workstations.
●Activities included: Project leader of the distribution, administration, and configuration of the Unigraphics software, developed and maintained custom software interfaces for the Unigraphics software, software consultation, and configuring plotter and printer queue.
●Help support foreign Delphi-E&S sites in Singapore, Malaysia, and Spain.
●Project leader for cost saving efforts for EDS and Delphi.
●Daily interface and troubleshooting with over 200 mechanical engineers and designers.
Professional Associations/Accreditations/Training:
●Agile/SAFe Bootcamp for Leaders
●CMII Certified – Arizona State University and Institute of Configuration Management
●Project Management Institute - PMI
●SAE – Society of Automotive Engineers
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